Onur Air is a Turkish airline with regular domestic and international Passenger Transportation... Its headquarters are located in Istanbul, the main hub is international Airport named after Atartyuk. Also, the carrier is engaged in charter flights from European countries to the largest Turkish resorts.
The airline was founded on April 14, 1992, the first flight was performed in May on a single Airbus A320 on the Istanbul - Ercan route. During the first year of operation, the company's management acquired three more Airbus aircraft A320. In 1994, the carrier signed a cooperation agreement with one of the largest tour operators in Turkey, Ten Tour, which gave a great leap forward for its development. By the end of 1995 air fleet Onur Air already consisted of nine aircraft. In 1996, Ten Tour acquired the airline and expanded its fleet with more spacious by Airbus airliners A300.
Today (data for April 2014) the carrier's air fleet consists of 22 aircraft: nine Airbus A320 for 180 people, nine Airbus A321 for 220 and 219 passengers and four Airbus A330 with cabin layouts for 358, 360 and 356 seats. The average age of Onur Air airliners is 16.6 years.
Service classes
Onur Air offers its passengers only economy class of service, as it strives to make flights as affordable as possible. Free meals on board are not provided, but in the air cafe you can order hot and cold snacks, sandwiches, hearty set meals, pastries, sweets, alcoholic and non-alcoholic drinks, tea, coffee.
Carriage of baggage
Each passenger over 2 years old has the right to carry 15 kg of baggage free of charge. If the established norm is exceeded, a fee of 4 euros will be charged for each “extra” kilogram. Luggage must be packed securely in one bag. Do not transport liquids (pickles, jams, honey, etc.), flammable and fragile items. One passenger on an Onur Air plane can carry up to 32 kg of cargo.
To carry sports equipment (surfboards, ski equipment, surfing equipment), you must pre-register, otherwise the airline reserves the right to refuse such baggage.
As hand luggage you can take no more than 8 kg of baggage up to 25 x 45 x 56 cm in size. Liquids can only be transported in plastic containers with a capacity of up to 100 ml. All bottles are folded into one transparent bag with a clasp.
Discounts
Onur Air offers discounts on tickets to the following passengers:
military personnel - the program operates on flights from Cyprus, the passenger must have a military ID with him;
students - the program is valid for passengers between the ages of 13 and 27, they must provide a student ID at the airport;
children - discount is provided for passengers under 12 years old.
In this article, we will analyze the experience of cooperation and impressions of passengers from flights with the Turkish carrier Onur Air. The airline, which has a rating of 3.3 out of 5 (according to traveler reviews), is in demand among passengers. Should you trust her with your safety, luggage, good mood for quite little money? We will discuss this now.
A small excursion into history
The airline Onur, which will be discussed below, was founded in the spring of 1992. Already in May, the company owned by this company made its first flight to Northern Cyprus, to Ercan airport. Realizing the huge tourism potential Turkey, Onur Air has signed an agreement on the transportation of passengers to the country's resorts with the leading company Ten Tour. And she was right.
This cooperation with the tour operator allowed the air carrier to reach new frontiers. Three years after its foundation, the company had nine liners. "Onur Air" successfully survived the crisis and in 2008 began to build up its turnover again.
Onur Air (airline): fleet of aircraft
From the very beginning of its foundation, the carrier decided to deliver passengers to Istanbul, as well as to make charter flights from Western, Central and Eastern Europe to the resorts of the Anatolian coast of Turkey. And in order to have priority over other airlines, Onur Air buys roomy planes. Thus, the flight pays off and makes a profit, since the flow of passengers does not decrease. Together with eight A320s and nine A321s, the airline bought four wide-body and roomy A330s. The fleet, therefore, has twenty-one liners.
Aircraft Onur Air reviews are called clean and modern. But a tall or obese person will not be particularly comfortable here, since the rows of chairs are close to each other. The reclining backrest is inconvenient for the rear passenger. But the company doesn't fly long distance. Therefore, most passengers claim that they are ready to endure these small inconveniences, since it takes only a couple of hours to fly to their destination.
Flight board
The company is based at Istanbul's Kemal Ataturk Airport. Where do they go regular flights carrier Onur Air? Reviews mention routes from Moscow (Sheremetyevo) and Kazan to Antalya. But such flights are made only in holiday season on a charter basis. Also Russian tourists claim that they flew with the company to the resorts of Turkey from Nalchik, Grozny, Volgograd, and Chelyabinsk. It is much easier to get with the Onur Air carrier to Istanbul, and from there to other cities in Turkey and Europe.
In general, the company makes regular flights to twenty-six destinations. With the assistance of this carrier, you can get to Berlin, Dusseldorf, Amsterdam, Stuttgart. If you fly to Istanbul with Onur Air, its liners will take you to Izmir, Antalya, Gaziantep, Trabzon and other cities in Turkey. Flights from Istanbul to Odessa (Ukraine) and Dortmund (Germany) to Antalya are popular.
Onur Air (airline): overview
This carrier has its own aircraft maintenance center at its base at the airport. Ataturk in Istanbul. Also in this hub are employees of the company who check in for the flight. The aircraft cabin is divided into economy and business class. In the second compartment, the rows of seats are not so tight, and you can sit more comfortably.
Accordingly, there are different baggage allowances for passengers. Plane provides fifteen kilograms for domestic flights and twenty for international flights. A passenger flying in a standard class can carry up to thirty kilos of luggage, and an exclusive one - up to forty. Carry-on baggage is always eight kilos. Unfortunately, Onur Air (airline) does not take pets on board. Check-in for the flight ends half an hour before the start on domestic flights and forty-five minutes - on international flights. Online checkin starts one day before departure, and ends two hours later.
Turkish airline Onur Air was founded in 1992.
Until 1999, Onur Air was successfully growing and developing. As a result of the 1999 crisis, the airline was forced to cut aircraft fleet from 16 to 9 aircraft.
Since 2000, Onur Air has regained its lost positions in the air transportation market.
In 2003 the company moves to an international level of activity.
Onur Air's fleet
As of 2017, Onur Air's fleet includes 23 aircraft. The average age is almost 16 years.
- 9 Airbus aircraft A330;
- 7 Airbus A321 aircraft;
- 7 Airbus A320 aircraft.
Onur Air Routes
Onur Air operates regular flights from Istanbul (Ataturk Airport) to Turkey (Adana, Antalya, Izmir, Bodrum, Ankara, Diyarbakir, Trabzon, Elazig, Malatya, Samsun, Kayseri, Sanliurfa, Gaziantep). As well as international flights to Nalchik, Erbil, Nicosia, Odessa, Munich, Nuremberg, Berlin, Stuttgart, Frankfurt, Amsterdam, Dusseldorf, Paris, Vienna, Chongqin.
In addition, there are regular flights from Antalya to Istanbul. Izmir to Istanbul and Nuremberg. From Nicosia to Gaziantep and Diyarbakir.
Flights Onur Air
Airline Onur Air carries out transportation in economy and business class configuration.
Onur Air fares
- Plain - includes one piece of baggage weighing up to 15 kg. for domestic flights, and up to 20 kg. on international. And also carry-on baggage weighing up to 8 kg .;
- Standard - includes one piece of hand luggage weighing up to 8 kg., Baggage weighing up to 20 kg., The possibility of choosing a seat on board, food and drinks, online registration;
- Exclusive - one piece of hand luggage weighing up to 8 kg, luggage up to 25 kg, a seat with increased legroom, food and drinks on board, online check-in and the ability to change data (no later than 2 hours before departure).
Sports equipment on Onur Air flights is carried for a fee.
Flight with children with Onur Air
For infants under the age of 24 months, there is a 90% discount from the adult rate without providing a separate seat. For children from 2 to 12 years old, there is a child rate.
Onur Air provides infants under 2 years of age with one piece of baggage weighing up to 10 kg. Also, the airline does not provide an escort service. It is not possible to transport children from 2 to 6 years old unaccompanied by adults.
Onur Air bonus program
The airline invites its passengers to become members bonus program OnurExtra to earn miles for flights and using the services of the company's partners.
For the purchase of air tickets 2, 4 or 8% of the cost of the flight is charged, depending on the fare.
Onur Air contacts
The main office of the airline is located in Istanbul, the airport. Ataturk. Tel.: + 90 212 468 66 87, mail: [email protected]
Izmir office: +90 232 274 19 39
Representative office in Antalya: +90 242 330 34 88.
What else you need to know about Onur Air
Onur Air does not carry animals.
Online check-in for the Onur Air flight opens 24 hours before departure and ends 2 hours before.
Registration for domestic flights and flights to Cyprus end 30 minutes before departure. On international flights - 45 minutes.
And still very important point: Onur Air is canceling flights more often than we would like. The call center of the company does not have Russian-speaking staff and is not always lucky with English-speaking operators. It is useless to write letters to the carrier's contact e-mail, they rarely answer and are reluctant. So, in case your flight is canceled and there is no information on further actions, call the departure airport to clarify the situation. And also - to the Federal Air Transport Agency.
Norm free carriage baggage on Antalya-Kazan-Antalya flights is up to 20 kg of checked baggage and 8 kg of hand luggage. For infants (children under 2 years old) the free baggage allowance is 5 kg.
Transportation of certain categories of passengers
Attention! Any certificate, doctor's opinion, prescription, etc. must be translated into English.
Transportation of pregnant women
Pregnant women are accepted on board after the completion of the 27th week of pregnancy, only if a medical report or a letter is provided, signed and stamped by a doctor or midwife who, in the airline's opinion, are sufficiently qualified, indicating the exact number of weeks of pregnancy, the expected date of delivery, provided that the state of pregnancy is normal, with confirmation that it is able to transfer at least one way trip. If the medical report or letter does not cover the return flight booked, another medical report or letter must be received. A medical report or letter must be written on English language and the date of issue must be no later than seven (7) days prior to the date of departure.
Women who are more than 35 weeks pregnant are not allowed for carriage, even with a doctor's approval. Any return flight must be planned and completed before the end of Week 35.
For multiple pregnancies such as twins or triplets, the airline takes on board for carriage until the 32nd week of pregnancy ends. Any return flight planned must be completed before the end of the above 32nd week.
If this category of passengers provides incorrect information about the pregnancy period, and subsequently medical assistance is required in the flight, or the flight route is changed, in order to provide medical assistance in connection with the pregnancy, the passenger will be obliged to reimburse all expenses incurred by the airline in this regard.
Transportation of unaccompanied children:
- under 6 years old is prohibited;
- from 7 to 13 years old is possible with registration of all required documents and the obligatory order of escort at two airports.
Transportation of disabled people
When transporting a disabled person, the Airline must be provided with a medical certificate signed by a doctor, containing a permit for its transportation, prior to the start of the flight. by air, as well as special requirements for the conditions of carriage of such a Passenger.
The carriage of a Passenger in a wheelchair who is unable to move independently is carried out accompanied by a person providing care for this passenger in flight.
Sick passengers are not transported on stretchers.
Visually impaired passengers can travel with their trained and certified guide dogs in the cabin. Such passengers are required to provide a certificate of the training of their guide dogs and a veterinary certificate that all vaccines have been completed on time and in full.
Any passengers with disabilities who are unable to follow the instructions of the crew in any event emergency cannot fly unaccompanied.
Transportation of animals
The carriage of animals and birds on flights is carried out accompanied by a passenger, subject to the consent of the Airline, as well as the permission of the countries of arrival or transit for international, air transportation.
The passenger is obliged to inform the Airline or its authorized agent about the carriage of animals (birds) when making a booking for carriage or purchasing passenger ticket.
With the permission of the Airline, it is allowed to transport animals in the cabin of an aircraft if the weight of an animal with a cage (carrying) does not exceed 8 kg.
A passenger accompanying an animal (bird) during transportation on the Airline's flights must have and submit, upon registration of a passenger ticket, valid documents (certificates) on the health of the animal (bird) issued by the competent authorities in the field of health, as well as other documents required by the countries of flight or transit during international, air transportation.
Animals and birds are accepted for carriage on condition that the passenger assumes full responsibility for them.
The airline is not responsible for bodily injury, loss, delay in delivery, illness or death of such animals, as well as in case of refusal to import or transport them to / through the country.
An animal (bird) when transported by air must be placed in a packing container (cage or basket) of sufficient size with air access. The bottom of the container (cage or basket) must be waterproof and covered with absorbent material. Bird cages should be covered with a dense, opaque cloth. The sum of the three dimensions of the container / cage must not exceed 160 cm and have carrying handles.
The free baggage allowance does not apply to animals / birds. The carriage of animals / birds must be paid for at the excess baggage rate, based on the actual weight of the animal / bird along with the container.
The passenger is obliged to comply with all the requirements of the Airline and reimburse it for all losses and additional costs that may arise during the carriage of an animal (bird).
