Turkish Airlines is Turkey's flagship carrier serving flights to 120 countries around the world. Included in the TOP 10 airlines in the world. The main airport for Turkish Airlines is Ataturk International Airport located in Istanbul.
In this article, we will talk about the procedure for registering for a Turkish Airlines flight on the Internet and at airports, as well as what difficulties a passenger may encounter during check-in.
Turkish Airlines check-in rules
Check-in for a Turkish Airlines plane can be done at the airport, at home online, as well as through a mobile application. In addition, there are dedicated self-service kiosks. This undoubtedly saves time as there is no need to stand in a long line. But with or other non-standard baggage, self-check-in is not available for the flight.
To check in for a flight, a passenger will need:
- Airplane ticket;
- identity document (passport of a citizen of the Russian Federation, birth certificate for children under 14 years old);
- foreign passport (for international flights).
Domestic flights
Check-in for domestic flights takes place in the airport building at special counters. They are easily recognizable as they usually carry the airline's brand name. At these counters, in addition to the check-in of passengers, baggage and carry-on baggage is checked in.
International flights
When flying abroad, in addition to passing registration at special counters, you also need to go through passport and visa control. Due to this procedure, the time for passing all pre-flight formalities is significantly increased, so you need to arrive at the air harbor with a large margin of time.
How long does it take to open and when does registration end
For Turkish Airlines domestic flights, check-in at the airport starts 1 hour and ends 45 minutes before departure.
For international flights, check-in at the terminal starts 2 hours and ends 1 hour before departure.
Check-in at special kiosks is available in the following cities of Turkey: Istanbul, Izmir, Dalaman, Ankara, Adana, Antalya, Gaziantep, Samsun, Bodrum, Konya, Trabzon, Kayseri, as well as at the international airports of the cities: Copenhagen, Amsterdam, Stuttgart, Zurich , Frankfurt, Vienna, Nuremberg, Birmingham, Manchester, Cape Town, Johannesburg, Athens, Chicago, Madrid, Prague, Budapest, Lisbon, Barcelona, Nice, Hong Kong, Oslo, Stockholm, Brussels Warsaw, Bucharest, Sofia, Prague.
Turkey's most famous carrier is, of course, Turkish Airlines. Everyone who has ever flown by plane has heard about this company. Like other carriers, Turkish Airlines has a number of features, knowledge of which will help when planning a trip with Turkish Airlines.
Contact Turkish Airlines
The company was founded back in 1933. For a long time, she carried out flights only within the country, the first international flight, which later became regular, dates back to 1947. This flight took place between Turkey and Greece; the company began to carry out long-haul flights only from the end of the 80s of the last century.
Today it operates regular flights to 108 countries. Out of 155 regular flights Turkish Airlines 32 flights are made within the country. The carrier is based in Istanbul. Turkish Airlines has been part of the global airline alliance Star Alliance since 2008.
The airline operates flights on Boeing and Airbus airliners, in total there are more than 170 aircraft in the Turkish Airlines fleet.
The air fleet is represented by the safest aircraft of our time - these are Boeings 777 and 737 and Airbuses 310, 320, 330, 340.From 2017 to 2020. it is planned to replenish the company's air fleet with aircraft of the improved Airbus 320 neo model.
The airline code is TC (TK). The company has been featured in the SkyTrax rating several times. Turkish Airlines received 4 stars in 2007. Since then, the company has been repeatedly recognized in nominations and received awards as the best European air carrier. For several years in a row, Turkish Airlines have been recognized as the airline with the best meals in business and economy class. From 2012 to 2015, the carrier was one of the ten best airlines in the world.
Rates, conditions and booking
Tickets are booked both at the box office and remotely, on the website of the airline or ticket agencies (in this case, the cost of tickets is usually lower).
Online check-in for a Turkish Airlines flight becomes available a day before departure, and you can check-in at the airport no earlier than two hours before the flight.
Important! Check-in for the flight stops on average half an hour before departure.
You can cancel your reservation no later than 12 hours before the flight. In this case, the passenger will be charged a cancellation penalty. The amount of the fine depends on the flight and ticket prices. If a passenger needs to change the data specified when booking a ticket, contact the airline's service center. Changes to the passenger's passport data are prohibited, and to change the date or destination, you must pay a certain amount, which depends on a number of factors.
Best prices for tours
Main directions
The airline serves more than two hundred routes. Regular flights are made to 108 countries. Popular destinations imply arrival at major airports countries, here are just a few of them:
- European airports: Berlin, Warsaw, Moscow, Frankfurt, Brussels, Paris, Kiev, Vienna;
- airports in Asia: Beijing, Seoul, Singapore, Tokyo, Dubai, New Delhi, Bangkok;
- Canada and USA: Toronto, New York, Washington;
- airports in Africa: Nairobi, Tunisia, Cairo.
In Moscow, this airline operates from Vnukovo Airport. Flight schedules can be found on the official website.
In 2017, it was planned to expand the routes, but the implementation of the plans has been postponed due to the arrival of new aircraft.
Turkish Airlines check-in
The official website of the company has a wide functionality, all information is presented in a simple and conveniently structured manner, so booking tickets and checking in for a flight does not cause any difficulties. On the website of Turkish Airlines, online check-in for a flight in Russian is selected from the menu. To do this, select the Russian-language menu from the drop-down list at the top of the page.
Important! Online check-in is not available for all airports, therefore, before the flight date, it is necessary to clarify this information in the information service.
The advantages of online check-in are obvious:
- lack of queues;
- saving your own time;
- independent choice of location.
Registration becomes available one day before the flight. This allows you to go through the procedure at home, even if you have to get to the airport by buses or trains. Thus, each passenger will be able to slowly go through the procedure, book favorite place on the plane, and then take your time to the airport.
- First, you need to go to the website page for online check-in for the carrier's flight;
- You must enter the ticket number on the page. This is the E-Ticket Number. You must also enter your name and surname there (First name and Last name, respectively);
- After entering the requested data, you must click "Continue";
- After confirming the correctness of the information entered, the client will be redirected to another page of the official website to select a flight. On the same page, you must indicate your citizenship in the Nationality column. Difficulties with filling in the data for the selected flight should not arise, since the flights available for check-in are highlighted and accompanied by the phrase "Available to Check-in";
- As a result, an inscription highlighted in green will appear at the bottom of the data entry form. By ticking the appropriate box, the passenger agrees to the check-in rules for the flight. After that, you need to confirm the action again by pressing the "Continue" button;
- If all the data is entered correctly, the site will redirect to the site selection page. There is a detailed layout of the seats in the cabin. By right-clicking on the seat they like, the passenger will see his name appear opposite the seat icon;
- Then there will be an offer to print the landing tickets (the inscription "Print"). It should be noted that after this step it is no longer possible to change the seat, so if the passenger changes his mind, he should select a different seat before pressing the "Print" button.
This completes the online registration procedure. Printed sheets will need to be presented at the airport check-in counter.
Accommodation at the hotel when connecting
The company offers free hotel accommodation for long connections. This service can be used by a passenger of any class, however, there are several conditions:
- The free hotel is provided only for international flights, the long-term connection of which takes place in Istanbul. When connecting in other cities, the service is not provided;
- Economy class passengers have the opportunity to use the service free of charge only if the connecting time exceeds 10 hours;
- For Business Class passengers, the service is provided if the connection in Istanbul takes more than 7 hours;
- Free accommodation is possible only if the seat is confirmed and is valid only for passengers whose tickets are issued on the Turkish Airlines stock, that is, the first three digits of the corresponding block in the ticket number correspond to the TC number - 235.
Important to remember! It is not possible to book the free check-in service. You can use the service only by contacting a company representative upon arrival at the international terminal.
The service also includes the transfer of the passenger from the terminal to the hotel and vice versa. Each passenger who uses the service is provided with breakfast at the hotel free of charge.
Important! Children under 18 years of age flying unaccompanied by an adult are not provided with free accommodation during the connecting time.
If the connection lasts more than 6 hours, passengers may be offered a free sightseeing tour allowing you to get to know Istanbul. Tours start at 8:30, 9:00, 12:00 and 16:00.
Baggage
How much baggage can be carried free of charge and the cost of overweight in the TK company depends on the class of service and the direction of the flight.
On flights to Europe and Asia, there are restrictions on the weight of your luggage, but the number of items does not matter. Thus, the weight norm for first class passengers is 60 kg. When buying business class tickets, you can carry up to 30 kg of luggage for free. For the Economy class this value is 23 kg, but for a number of destinations this norm has been increased to 30 kg.
For a child under the age of two, the baggage allowance is 10 kg. It is also possible to transport a stroller, but only completely disassembled and provided that the details of the structure do not exceed 1150 mm.
Important! The cost of each kilogram of excess baggage is not fixed and depends on the direction of the flight. It is necessary to find out this information directly when booking tickets in the right direction.
For flights to Canada and the United States, the weight requirements are different:
- for first class and business class - 32 kg;
- for economy class - 23 kg;
- for a child under two years old - 23 kg.
On TC flights in these directions, there are restrictions on the number of transported items and their dimensions. The maximum amount of baggage items available for passengers of any class is no more than two pieces. At the same time, in the first and business class, the dimensions of baggage should not exceed 1580 mm for each unit, and economy class passengers should take into account the total size of two pieces of baggage - no more than 2730 mm.
Carry-on baggage is the same in all directions and depends on the class. Business class passengers can carry two items of 8 kg each; for economy class one can carry one piece of hand luggage weighing no more than 8 kg. The dimensions allowed for transportation in the cabin are the same for all passengers - no more than 230x400x550 mm.
Important! If a passenger needs additional place for carry-on baggage, it must be booked when purchasing a ticket.
Meals on planes
Turkish Airlines has received numerous awards for the best food on board. And, as passengers who prefer to travel by aircraft of this carrier note, these awards are fully deserved, because the food is really very diverse.
According to the airline, food should be a real pleasure, therefore, a lot of attention is paid to this issue. The company offers food for every taste. Here everyone will be able to choose the optimal food - both a vegetarian and a raw foodist, and a person with religious dietary restrictions.
Quality metal cutlery is used on board the aircraft, not plastic dishes, as is often the case, but TK or Turkish Airlines use standard trays. In addition to the main dishes, the passenger can taste the desserts and sweets for which Turkey is so famous.
The portions are large enough, so passengers will not remain hungry, regardless of the comfort class.
Feature Turkish airline there is also a variety of drinks and the absence of restrictions on their number.
Flight with a child
The airline is attentive to young passengers. Children on Turkish Airlines planes can travel both with their parents and accompanied by representatives of the airline when ordering the appropriate service.
Infants are allowed on the plane after one week of age. However, one adult (parent or guardian) can accompany only one newborn. Children who have passed two days since their birth are allowed on board, but only if they have a medical certificate stating the need for a flight for treatment.
Parents may need a carrycot when traveling with infants. Cots for babies are provided, but only by prior arrangement. This should be consulted when issuing tickets.
Important to remember! When traveling with small children, you must inform about this at check-in, as in this case the passenger will be provided with one of the safest seats in the cabin.
The airline's representative must be informed about the need for special meals for a newborn or small child when booking tickets, but no later than a day before departure. As a rule, aircrafts provide baby food upon request. You should also inquire about whether your food or formula can be used for feeding, and whether there is an option on board to preheat a baby bottle.
Children over two years old will not be bored during the flight. The airline offers a range of multimedia entertainment especially for little passengers: children's films and cartoons, music, exciting educational games. For a long flight, the child will definitely be provided with a blindfold, slippers and a blanket, as well as a T-shirt for sleeping. To keep the kids from getting bored, a coloring book and a set of markers are given on the planes.
Airline fleet
The airline operates the following aircraft models of various configurations:
- Airbus 310, 319, 320, 321,330,340;
- Boeing 737, 777.
The airline operates three Airbus A310-300 aircraft. This aircraft is designed for 280 passenger seats. The aircraft are 25-27 years old.
The A319-100 model is designed for 150 passenger seats and is used for domestic flights around the country. In total, the airline has 14 such liners, their age ranges from three to ten years.
V air park the company also consists of 33 Airbus A320-200 aircraft, the passenger capacity of which is designed for 150-180 people, depending on the configuration. The newest aircraft of this model has been in operation for about 5 years, the oldest - 12 years.
43 airliner Airbus A321-200 are designed to fly 185-200 passengers, depending on the number of classes. The newest aircraft of this model has been flying for a little over a year, the maximum age of the "oldest" Airbus A321-200 in the Turkish airline is 8 years.
16 A330-200 airliners carry between 150 and 180 passengers daily. The age of these aircraft, at the disposal of Turkish Airlines, is between 6 and 12 years old.
The A330-300 and A340-300 are designed for a maximum of 440 passengers if there is only one comfort class in the cabin. The A330-300 model is represented by 18 liners, each of which is a little over four years old.
The company has six А340-300 aircraft, the age of which ranges from 15 to 22 years.
Transportation is also carried out by Boeing aircraft. In total, the company uses 4 types of these airliners:
- 18 aircraft model 777-300;
- 10 aircraft 737-900;
- 68 aircraft 737-800;
- 3 aircraft 737-700.
The newest aircraft at the company's disposal are the Boeing 777-300 (in operation from 1 to 8 years) and the 737-900 airliner (the oldest aircraft is less than four years old).
Judging by the number of airliners, the carrier prefers the Boeing 737-800. The newest aircraft of this model was acquired by the company last year, and the oldest airliner is 17 years old.
Also, starting in 2017, the delivery of a new model of the Airbus A321 neo aircraft is expected, and next year the company expects to replenish its fleet with the Boeing 737 MAX 8 model.
Base airport
The "headquarters" of the airline is the largest and most famous airport in Turkey - Ataturk. It is located on the shores of the Sea of Marmara and is 24 km away from Istanbul.
In terms of the number of passengers using air travel services, Ataturk Airport ranks third in Europe. The airport has a well-developed infrastructure. On its territory there are two terminals and its own hotel. The first terminal is intended for domestic flights within the country, and the second for international flights. A spacious underground passage serves to connect the terminals.
8 The airport is one of the largest in Europe in terms of the number of passengers served
Good transport links make it easy to get from the airport to various parts of the city by metro or buses.
Important! In June 2016, a large-scale terrorist attack took place at the airport, as a result of which more than two hundred people were injured and 41 people died.
Bonuses and discounts
The bonus program of the company is called "Miles & Smiles" and implies the accumulation of bonus miles for each flight made with Turkish Airlines flights.
Anyone can participate in the program, including a child over two years old. To do this, you must fill out a questionnaire on the carrier's website, or ask for a questionnaire at the check-in counter or in the cabin during the flight.
Bonus miles are credited for flights operated by the company and its partners. Car rental companies and a number of hotels also participate in the program.
The loyalty program includes four levels that give passengers different bonuses and privileges:
- classic level;
- level "classic plus";
- elite;
- the level of "elite plus".
The classic tier allows you to choose a menu to your liking, check in for your flight online and get discounts when renting cars from the airline's partners, while the elite plus tier provides free 25 kg of excess baggage. special conditions booking tickets and the possibility of staying in elite lounges.
Bonus miles are accumulated every time you fly. They can be spent on raising the level in the loyalty program or on purchasing tickets. Details of the conditions, bonuses and privileges of the Miles & Smiles program member can be found on the airline's website.
Video
The airline enjoys well-deserved popularity and is growing rapidly. Turkish Airlines practices a special approach, so every passenger, regardless of the cost of his ticket, will feel comfortable while flying with this carrier's planes.
Turkish Airlines is Turkey's largest air carrier serving regular flights to 120 countries of the world, including Europe, America, Asia and Africa. In total, the carrier has 292 destinations. Turkish Airlines occupies a leading position in this indicator, no other airline in the world can boast of such a route network.
The home airport of Turkish Airlines is Ataturk International Airport (Istanbul). Additional hubs are International airports Esenboga (Ankara) and Gokcen (Istanbul).
Airline history
Turkish Airlines has existed since 1933. Then the main flights of the carrier were made between three large Turkish cities: Istanbul, Eskisehir and Ankara.
In 1937, the company's fleet was replenished with new aircraft, and route network was supplemented by 4 more cities in Turkey. And 10 years later, in 1947, the carrier made its first international flight to Athens.
Long-haul flights via Atlantic Ocean and on Far East Turkish Airlines began operating only in 1987.
Since 2008, Turkish Airlines has been a full member of the Star Alliance.
During 2012-2015. the carrier was in the top ten best airlines the world.
Today Turkish Airlines has 3 subsidiary airlines: AnadoluJet, SunExpress and North Cyprus Airlines.
Flight destinations
Turkish Airlines operates flights from 42 airports in Turkey, among which there are very a large number of domestic flights... Only on the Istanbul - Ankara route, flights are operated more than 100 times a week.
Majority international flights the carrier operates from the Ataturk airport in the city of Istanbul.
V Europe regular flights are organized to the following countries: Albania, Austria, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Great Britain, Estonia, Finland, France, Georgia, Germany, Greece, Holland, Hungary, Ireland, Italy, Latvia, Lithuania , Luxembourg, Macedonia, Malta, Montenegro, Norway, Poland, Portugal, Russia, Romania, Serbia, Slovenia, Spain, Ukraine, Sweden, Switzerland.
Aircraft of "Turkish Airlines" can be reached in CIS countries: Belarus, Moldova, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan.
Transatlantic flight by Turkish Airlines
Using the services of Turkish Airlines, you can fly across the Atlantic to North America (US and Canadian cities: Atlanta, Boston, Washington, Havana, Los Angeles, Miami, Montreal, New York, Panama, San Francisco, Toronto, Chicago and Houston) and South America (Argentina, Brazil, Colombia, Panama, Cuba, Venezuela).
Eastern (Asian) direction Turkish Airlines includes flights to India, Indonesia, Japan, Korea, Malaysia, Singapore, Thailand, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Bangladesh, China, Afghanistan, Vietnam, Philippines, Mongolia, Nepal, Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Syria, Saudi Arabia, UAE, Yemen.
Turkish Airlines planes fly to Africa, you can fly to the following countries of the African continent: Algeria, Angola, Benin, Burkina Faso, Egypt, Libya, Cameroon, Congo, Morocco, Djibouti, Ethiopia, Gabon, Ghana, Guinea, Cote d'Ivoire, Kenya, Mali, Mauritania, Niger, Nigeria, Rwanda, Senegal, Somalia, Sudan, Seychelles, Sierra Leone, Tunisia, Tanzania, Uganda, South Africa.
The airline operates regular flights to Russian cities: Voronezh, Yekaterinburg, Kazan, Krasnodar, Moscow, Novosibirsk, Rostov-on-Don, Samara, St. Petersburg, Sochi, Ufa. Turkish Airlines also operates direct charter flights from Russian cities to the resort town of Antalya.
Aircraft of Turkish Airlines
As of July 2018, the Turkish Airlines fleet consists of 310 aircraft, another 216 airliners have been ordered (they will replenish the company's fleet in the period from 2018 to 2023). Whole fleet aircraft Turkish Airlines is represented by the world famous and reliable brands Airbus and Boeing:
- Airbus... Models: A319-100, A320-200, A321, A321neo, A330-200, A330-300, A340-300. Models А321neo (91 aircraft) and А350-900 (25 aircraft) were ordered.
- Boeing... Models: 737-700, 737-800, 737-900ER, 777-300ER. Models 737MAX8 (65 airliners) and 737MAX9 (10 aircraft), as well as 787-9 (25 aircraft) have been ordered.
Schemes of the aircraft cabin of Turkish Airlines can be viewed on the official website of the airline in Russian. And in the publications of our portal you can familiarize yourself with the placement of chairs and the best places aboard aircraft and Turkish Airlines, often flying to Russian cities.
Boeing 737-800 of Turkish Airlines
Service classes
Turkish Airlines offers passengers 2 classes of service:
- Economy class... The backrests recline by 15 cm, there is a comfortable footrest, an adjustable headrest and a touch screen. During the flight, passengers are offered soft and hot drinks; on flights over 1 hour, hot meals are provided. From entertainment, 350 video programs and 600 music discs are available.
- Business Class... The armchairs fold out into a horizontal bed 188 cm long. There are built-in massage modules, power supply, reading lamp. Meals on board are served in china, and the menu changes every week and includes gourmet dishes that have been awarded the Skytrax Best Catering in Europe category. At the airport, business passengers check in at a separate counter, board the plane last, and leave it in the first days. There are also increased baggage allowances.
V different models the aircraft of the airline, as well as depending on the main route of the airliner, the placement of the “economy” and “business” cabins is different. Find out in advance information about the layout of the cabin of the aircraft you plan to fly in order to choose best places for a comfortable flight with Turkish Airlines.
Flight rules for passengers
On international flights of Turkish Airlines, the rules of carriage luggage and carry-on luggage depend on the direction of the route and flight distance.
Most often, Economy Class passengers can carry baggage weighing up to 20 kg and carry-on baggage up to 8 kg free of charge. For business class, the free baggage allowance is 30 kg, hand luggage - 2 pieces no more than 8 kg each.
The maximum allowable baggage dimensions are 158 cm in terms of the sum of measurements, weight - 32 kg, for hand luggage, the total sum of three dimensions should not exceed 118 cm (55 * 40 * 23 cm).
Can be transported in baggage sports equipment... On domestic flights 1 set of equipment for many sports (kayaking, golf) can be brought in completely free of charge. Special fares established by the air carrier for the carriage of sports equipment for international flights are from 30 to 60 euros. More information about the conditions for carrying equipment on board the aircraft can be found on the official website of Turkish Airlines in Russian.
Pregnant women from 28 to 35 weeks before the flight, they present a medical certificate stating that there are no contraindications to flights, and women from 36 weeks of pregnancy are not allowed on board. 
For flights with small children Turkish Airlines has a system of discounts, separate check-in counters at airports, and special baby food on board. A baby stroller is carried on the plane free of charge.
The airline provides paid service until (from 7 to 12 years old) during the flight. Order a service and issue Required documents for such a flight, the child must be in advance.
Pets allowed for carriage and travel with Turkish Airlines comfortably and safely. Cats, dogs and some caged birds are allowed on the aircraft, provided that none of the passengers on the flight has provided a medical certificate stating that he is allergic to the transported animals. The permissible dimensions of the cage are 23 * 40 * 55 cm, and its weight with the pet should not exceed 8 kg. It is also possible to transport animals in the luggage compartment of the aircraft. In accordance with the rules of international air transportation Some pets are not allowed on the plane, check the list in advance.
The animal must have a veterinary certificate and passport, as well as other documents that may be needed at the destination.
More information about all the nuances of transporting pets on board aircraft can be found.
Miles and Smiles program (Miles & Smiles)
Turkish Airlines Program Miles and Smiles for regular customers airline provides many benefits, from award tickets to a free upgrade.
It is very easy to become a member of the program, you just need to fill out the Miles & Smiles member form on the Turkish Airlines website. This is done absolutely free.
You can earn points by flying with Turkish Airlines and their partners (other Star Alliance airlines). The number of points will depend on the travel class. You can also earn points by paying with Miles card and Smiles. Miles earned on a Miles & Smiles credit card can be used to pay for tickets and other purchases. Apply to receive credit card possibly on the airline's website.
You can earn miles with the Miles & Smiles program from the very first trip. Further, it is possible to use them to obtain the following privileges:
- spend miles on award tickets for domestic and international flights Turkish Airlines for yourself, family and friends;
- use your miles for a free upgrade;
- collect and spend miles with program partners;
- use your miles to shop at Shop & Miles.
Miles & Smiles cards of Turkish Airlines
All members of the Miles and Smiles program receive a privileged status and a higher class service: they book flights on the website or through the Turkish Airlines mobile application, use the services of business lounges and the Business class check-in counter for free (regardless of which class they fly), use an increased free baggage allowance.
For more information about the program cards, see the official website of the airline in the section “How the Miles & Smiles Program Works”.
Turkish Airlines check-in
The airline keeps up with the times and offers passengers online registration for the flight. This can be done on the airline's website from a computer, tablet or smartphone, as well as using mobile app... After completing the procedure on the website, you can send boarding pass to your phone or print it yourself. Online check-in saves time by allowing you to arrive at the airport later and not stand in line at the check-in counter. In the case of online check-in, you must arrive at the airport at least 1 hour before departure (for domestic flights) and at least 2 hours (for international flights).
Online check-in starts 24 hours and ends 90 minutes before departure.
You can register the usual way in the airoport. In this case, you should arrive in advance and remember that check-in at the airport ends 45 minutes before departure (for domestic flights) and 60 minutes (for international flights).
Some terminals have self-service kiosks, with which you can register yourself and avoid queues at the counters. Passengers with electronic tickets can use the kiosk services. To do this, you must do one of the following:
- insert a Miles & Smiles member card or bank card into the reader;
- enter number e-ticket;
- dial the booking code (PNR).
Self-service check-in starts 12 hours before flight departure and ends 45 minutes before departure for domestic flights and 60 minutes before departure for international flights. Self-service kiosks can simultaneously check in up to 8 people with the same PNR.
Passengers without luggage can proceed directly to the boarding gate by printing their boarding pass at the self-service kiosk. If you have luggage, you should check it in at the check-in counter and then proceed to boarding.
Always time your time correctly - after checking in at a counter or self-service kiosk, you must be at the boarding gate at least 20 minutes before any flight departs! At some airports, it may take some time to get to the gate. Late passengers are not allowed to fly.
Turkish Airlines website
Air carrier Turkish Airlines has a convenient and very informative official website, translated into Russian most of information, but there are also sections available only on English language.
The site allows you to view routes (it is possible to filter destinations by topic of interest), book and purchase tickets online, choose a seat in the cabin, order services on board (special meals, accompanying minor children, transporting animals, etc.). Passengers can use points using the company's website bonus program, book hotels and book a car rental.
Turkish Airlines flights can be purchased at the box office, but there is also a much more pleasant option - to book them online. This can be done on the website of the airline itself or using the services of an agency; the procedure will be equally quick. You do not need to go anywhere and stand in line - you just need to indicate the desired dates, the number of passengers and the points of departure / arrival in the search form.
Reservation
To book a flight you like, you must carefully follow all the instructions, and a booking confirmation will come at email... After that, it is enough to print it and present it at the airport - and no paperwork.
Of course, in certain cases, you cannot do without additional documents: for example, if you need a visa to enter the country. But booking via the Internet is in any case much more convenient and is popular with an increasing number of passengers.
You can only book a ticket online using a bank card, so it is recommended to check in advance whether your card is suitable for online transactions and whether it has enough funds. For example, Turkish Airlines only accept Visa and Master Cards for payment, and holders of German bank accounts have an additional option to pay using EDD.
registration
Check-in for the flight is possible both via the Internet and directly at the airport. Of course, online check-in is more convenient, as it opens in advance and saves you from standing in queues, but it is not available for all categories of passengers. For example, those who have checked baggage with them or those who travel with children under two years old cannot use this function.
For check-in at the airport, it is better to arrive in advance, especially if you have to drop off your luggage so as not to rush and be in time for everything. Usually, check-in at the airport starts two hours before the departure of the aircraft, and closes 30 minutes on domestic and 45 minutes on external flights.
Begins holiday season, therefore, people are in a hurry to choose the most favorable places for recreation. Often, many people dream of spending their summer vacation in Turkey. However, in order for the flight to this country to be successful, you must use the services of a trusted and reliable carrier. This is exactly what Turkish Airlines is. It is the flagship Turkish carrier with many flights to different destinations. Let's find out what this company is, what flights it serves and what services it offers.
This air carrier is based at the main airport of Turkey - Istanbul. Also cooperates with Ankara Airport and others. It regularly operates 220 international and 42 domestic flights. The airline serves over 20 million passengers annually. It should be noted that this is a relatively old company as it was built in 1933.
At the beginning, flights were carried out between Istanbul, Ankara and Eskisehir. Over the years, the airline's fleet of aircraft began to increase, so it began to serve flights to other destinations. In 2008, Turkish Airlines became a member of the Star Alliance, and a few years later it was awarded the title of one of the best airlines in the world. Today, this carrier operates regular flights to New York, Atlanta, Washington, San Francisco, Los Angeles, Phuket, Beijing, Shanghai, as well as to such Russian cities as Sochi, St. Petersburg, Moscow, Stavropol and others. Thanks to this airline, you can get to your desired destination by the most convenient route.
Contact details
Many are wondering: how to contact Turkish Airlines? Note that she has her own official website, which presents all detailed information about flights, services, etc. You can find the official resource at www.turkishairlines.com. For those who wish to resolve all issues in person, it is not at all necessary to fly to Istanbul, since the airline has its own branch in Moscow, which is located at ul. Valovaya, 35. There are other ways to communicate with the carrier on the territory of Russia:
- Email - [email protected] ;
- hot service phone - +7 495 980 52 02;
- fax - +7 495 956 46 08.
As you can see, there are many ways to communicate. But the most profitable is, of course, the official website, where you can get acquainted with any information and choose a suitable flight. Reviews about Turkish Airlines show that the company's employees always get in touch quickly and explain all the points of interest in an accessible way.
Turkish Airlines Home Site
Airline services
Each air carrier strives to create comfortable conditions for its passengers. This is exactly what Turkish Airlines does. The company makes every effort to ensure that passengers use its services more often. Reviews about Turkish Airlines are completely different, but no one denies that the carrier offers many beneficial services that anyone can use. Let's take a look at the main features offered by Turkish Airline:
- Food on board. It is much more convenient to have a tasty meal on the plane than to take food with you and unpack it in front of everyone. It is much better if cold snacks and dense hot dishes are served ready-made, with all the utensils and napkins. In this regard, Turkish Airlines has thought through everything to the smallest detail. Absolutely all passengers can choose their favorite food and drinks and try them during the flight. The airline offers a wide range of dishes to suit all tastes.
- Entertainment centers. Many aircraft of this airline have entertainment centers where you can play video games, watch movies, listen to music, etc.
- Internet access. As you know, some carriers prohibit passengers from using electronic gadgets with the Internet during the flight. However, this does not apply to Turkish Airlines. The company allows its passengers to chat online, send SMS, talk on the phone, read news on the Internet and much more.
- The ability to recharge electronic devices. Some liners have power outlets with which you can charge your gadgets.
- The ability to monitor takeoff and landing. Thanks to special cameras, which are mounted in the tail and nose of the aircraft, it is possible to monitor how it takes off and lands.
- Choosing a place. Turkish airlines offer their passengers to choose their seats on the planes. However, such a service must be paid for. There is also a choice of seat for group passengers.
- Car rental. Upon arrival at the destination, a person is faced with the problem of finding transport in order to get to the place. Thanks to the service of Turkish Airlines called "car rental" you can not worry about this, because for an additional fee upon arrival, a car will be waiting for you, which will take you to the right place.
- Transportation of minors. For those parents who, for certain reasons, cannot accompany their minor children, there is a service according to which the flight attendant will be responsible for the child during the flight. To do this, it is enough to write a statement and draw up an agreement with the airline.
- Special services for passengers with disabilities. For this group of people, Turkish Airlines has everything thought out. They have the right to check-in, drop off their luggage, go on board, etc. without a queue. They can also choose seats and carry medical devices with them: a stroller, crutches, etc.
Of course, the list of Turkish Airlines services does not end there. Passengers can also count on medical assistance on board. You can learn more about this service by contacting the airline directly.
Economy Class Turkish Airlines
Check-in and baggage
Every passenger who uses the services of Turkish Airlines should know the rules of check-in and baggage transportation so that there are no problems at the airport. So, those who wish can check in for the flight both online and directly at the airport before departure. In the mode online registration is available one day before the flight, and it ends 1.5 hours before the flight. During this time, you can choose a place convenient for you, print out your boarding pass, etc. In addition, passengers have the right to check-in for the flight using electronic terminals. It is very important to arrive at the airport on time and have time to go through all the necessary procedures, as latecomers air gate do not serve.
As for baggage allowance, Turkish Airlines has standard baggage allowances. In economy class, passengers are allowed no more than 20 kg of luggage per piece, and for those who travel in business class - 30 kg.
Also, luggage must be securely packed, otherwise it will not be accepted at the airport. You can pack it with your own hands at home or at the airport for an additional fee. The size of the load should not be more than 158 cm in all respects. Hand luggage must be no heavier than 8 kg and no more than 23x40x55 cm. Passengers must pay for extra heavy baggage in accordance with the established tariffs, which are indicated on the official website. You can also find out during a personal conversation with the airline employees how much you will need to pay for excess cargo.
What can and cannot be carried on board?
This airline does not set any special restrictions on the carriage of things. Those who wish can always take on board their favorite books, magazines, personal hygiene products, clothes, electronic gadgets, dishes, children's toys, photographs, haberdashery, etc. The list of prohibited items includes:
- highly flammable substances;
- radioactive materials;
- poisonous and toxic substances;
- magnetized objects;
- toxic substances, chemicals;
- weapons of any kind;
- sharp and stabbing objects;
- corrosive and oxidizing agents.
If the passenger dares to take such things with him, he will not be allowed on board and his flight will end there. It is very important to follow the rules and act according to the established norms.
Turkish Airlines pilots and flight attendants
Turkish Airlines Reviews
Thanks to the reviews, you can understand what this or that airline is. On the forums, people massively share their impressions after the flight, and also talk about what they liked and what upset them. They also make suggestions that might interest the management of the air carrier. As for Turkish Airlines, this company has a lot of reviews from passengers, because it serves millions of people every day. Based on them, we can conclude that the carrier has many advantages, namely:
- talkative and polite flight attendants;
- tasty food;
- free and spacious lounges;
- interesting films that are offered in entertainment centers;
- quick arrival at the place;
- distribution of various disposable kits: eye masks, dental kits, etc .;
- inexpensive tariffs for extra heavy cargo.
However, there are some disadvantages that make passengers sad. These include: a strong feeling of turbulence, problems with changing air tickets, the lack of conditions for the flight of infants. It is likely that these shortcomings will soon be sorted out, and passengers will be even more pleased to use the services of this carrier. It is very important to leave reviews so that those who are going to use the services of the company know what awaits them. Feedback from a passenger about Turkish Airlines is a real opportunity to understand what the airline is, how it treats passengers and what conditions it offers. Do not forget to leave your opinion on the official website of the carrier, which will help future customers quickly make their choice.
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