Bnb housing. Airbnb - search and rent private apartments (apartments and houses). What to look for when renting a home on Airbnb

This is a site that allows you to rent an apartment from local residents the city you are planning to visit. You can rent a common or private room, apartment, house or a whole cottage - in general, any place where you can come, leave things and spend the night. To do this, you just need to enter the destination, arrival and departure dates into the search.

How is Airbnb different from a hotel and hostel?

A hotel is expensive. At the same time, the price does not always guarantee quality. And even if you decide not to save on vacation, it is hardly worth giving most your money for the room where you will appear just to sleep.

Hostels are at the other extreme: they are affordable, but you can forget about privacy. For one decent hostel, there are a dozen with terrible conditions in which you definitely won't feel at home.

Let's dwell on the main advantages of booking through Airbnb:

  • The service allows you to rent a house at a price that suits you.
  • From the photographs you can study the situation in the apartment and see if it will be convenient for you there.
  • Hospitable owners (they are also called hosts) will not only show you the apartment, but can also advise interesting places in the city, meet at the airport, explain how to use local public transport.
  • You can rent an apartment for any period: for a weekend in neighboring town, for a week on vacation and even a month or more to live in another country.
  • Payments go through Airbnb, which acts as an intermediary. This means that in controversial situations you will be able to get your money back.
  • You can rent a house right away for a group of friends or the whole family. It will not come out so expensive.

All this is great, but there are also disadvantages. You can rent housing located in an inconvenient area. Or face scammers who post apartments on the website with fake reviews and photos that do not correspond to reality.

So that you can avoid such troubles, we have prepared a list of recommendations, following which you will find a suitable option for yourself.

1. Complete the profile

To book a home through Airbnb, you must first apply. Confirmation from the owner is required: until this moment, funds from your card are not debited.

Some hosts provide an instant booking service so that an apartment can be booked without waiting for confirmation. Such announcements are marked with a special lightning bolt symbol.

Sometimes hosts refuse to confirm a booking. No, not because they don't need money. Imagine yourself in the place of landlords: they trust their apartment completely to a stranger... A half-empty Airbnb profile with no photo or personal information will not help you connect with the host.

Therefore, add your photo (it is desirable that you look friendly on it) and write a short story about yourself, indicate your age and occupation. If you've already rented apartments through Airbnb, and you have positive reviews from previous hosts, then this will be a big plus.

If you're getting bounced back often rather than positive feedback, it's most likely your profile. Give the host a little more information about yourself and try to impress the person who is not going to destroy his house. :)

2. Explore the area

If you are traveling to an unfamiliar city in a country that you have never been before, search the Internet for information on areas. And be sure to check the location of the apartment on the map.

Usually people look at beautiful pictures of an apartment and completely forget to check the surrounding area. This is fraught with consequences: you can rent an apartment with a delightful renovation in a dilapidated building located in an area where trash is never cleaned up and suspicious individuals roam.

Therefore, check: go to Google Maps and turn on the Google Street View function: look at the photos of the building and "walk" around the area. It is good if there is a public transport stop nearby, cafes where you can have a snack and drink coffee, supermarkets.

If you are going to a new place as a quality, do not rent an apartment two hours from the center: all the most interesting sights are usually located there. Is it worth wasting precious time getting there and back every day?

3. Take advantage of discounts and promotional codes

If you are not registered on the site yet, ask a friend who already rented an apartment through Airbnb to send you an invitation. So you will have a discount of 1,500 rubles on your first trip, and your friend will receive a reward from the service.

Many Airbnb hosts offer weekly or monthly discounts. They usually range from 3 to 50% (depending on the location of the apartment, the season, the popularity of the host). The discount offered is usually listed immediately after the price.

But this discount does not in any way affect the service fee, which is not negotiable.

Some hosts simply do not know that they can set discounts, or do not do it for no reason. Therefore, do not hesitate to ask the owner a question about directly, even if on the site itself this field is zero.

4. Compare your needs and the host's offerings

I understand all this charm with the beautiful photographs of the apartment. But you need to ask yourself not only how awesome the place is, but also if it is right for you.

To answer this question, you must be clear about what you are looking for. So take a piece of paper and a pen and write down your most important needs. If you need an apartment not just for one night, but to live there for a while, decide what amenities you need.

Do you mind living with a neighbor or do you want to face strangers in the kitchen every day? Do you smoke? Do you want to invite guests? Do you need internet? Are you going to cook yourself or are you going to have breakfast in a cafe?

An apartment differs from a hotel in that it makes it possible to feel a little local. Therefore, I want to see in it the same as at home: good internet, a kitchen with a stove, or at least a refrigerator and a coffee maker. The presence of a washing machine is not a prerequisite, but all other things being equal, I will give preference to an apartment with it.

Elena Khrupina, Airbnb user

Compare your needs with the host's list of amenities. Read the list carefully and do not rush to ask questions. The hosts don't really like answering questions, the answers to which are already in the ad text.

Please be aware that Airbnb's fee is non-refundable on any booking cancellation.

9. Leave feedback

Remember to rate and write an honest review after each trip. Describe your impressions of the apartment and the owner, cleanliness, renovation, location. Write about the pros and cons. This will help not only the following travelers, but also you.

The more reviews a host has, the more trust potential guests have. The more positive feedback with you, the less likely you will be denied your booking.

For those who have never used the popular service of booking accommodation with local residents around the world, we will tell you in detail: what Airbnb is and how to use it.

What is Airbnb

Airbnb- a service that unites travelers and ordinary residents who rent out their apartments.

Why travelers prefer to stay with unknown people in apartments rather than hotels. For different reasons. Sometimes renting an apartment is cheaper than staying at a hotel. Especially if you are traveling with three or four. Renting a two-room apartment is much cheaper than two hotel rooms.

And sometimes it is difficult to find a hotel that will meet the requirements, for example, the presence of a kitchen. By renting an apartment, you get unique experience- as a rule, the owners are very welcoming, and they try to give you maximum information and useful tips how to spend time. You have a real opportunity to live for a couple of days like an ordinary resident of the city - in the early morning take a bike ride to a nearby pastry shop, buy fresh pastries, make breakfast, sit with a cup of coffee on the balcony, etc.

The service allows you to rent, without intermediaries, both a separate apartment and a room in an apartment or house. Then you will spend part of the time with the owners. There are also unusual accommodation options - a farmhouse, bungalows by the ocean, chalets in the mountains, and even castles.

How to sign up for Airbnb

Airbnb's website is also available in Russian - airbnb.ru... In order to start using the service, you need to register and go through verification. You can register using your Facebook profile or using your email address.

For those who have never used Airbnb, a gift from us is a 10% discount on the first booking. To get it, follow the link and register with Airbnb.

After you have signed up, you need to add information about yourself so that your Airbnb profile is not empty. If you registered using your email address, add your Facebook account, you also need to send a scan of your document - your passport or driver's license, add your profile photo. Be sure to write about yourself, your hobbies, where you work, what you do. This is done in order to weed out as much as possible at the stage of registration of potential crazy and possible "maniacs". After all, ordinary people welcome you in their apartments and houses.

Once Airbnb has verified you, this usually happens very quickly, and you can book your stay.

How to use Airbnb

Row important points which you should consider.

1. Reservations are made on a 100% prepayment basis. but cash the owners are not transferred, they are credited to their account only 24 hours after your check-in. If you have arrived, and the actual condition of the property does not match the description, or if something else does not suit you in the apartment or the owner, this time is given to you to contact Airbnb so that they can eliminate the reasons for your dissatisfaction.

Therefore, take a close look at the cancellation policy. The type of cancellation is always indicated in advance. Try to choose a flexible type that allows you to cancel your reservation one day in advance without heavy losses. Airbnb's service fee is never refundable. Cleaning fees are also generally non-refundable when canceled.

2. Sometimes there is a deposit (for example, for keys, or just for the safety of things). The deposit is also booked by Airbnb and will be returned upon departure.

2. If after booking the owner of the apartment contacted you and asked to cancel the booking - in no case do it yourself. You must write to Airbnb about his request. Otherwise, you will be fined.

For example, we are going to Paris for 7 days.

You can set a number of parameters that we need to limit the selection.


Choose an area, amenities, type of housing.

Amenities have the broadest range.

We are interested in a separate apartment, necessarily the Internet, a washing machine, and if we want, then we tick Superhost - stay with the most hospitable hosts, but such offers will be a little more expensive.

What to look for after applying filters.

Photo in ad - if the photo has an Airbnb badge, then the photo was taken by an employee of the company. If not, the photo is provided by the landlord.

Read the owner's profile and, of course, the reviews of those who have previously stayed with him. How adequate is the owner in dialogues with previous tourists? Please note that not only the hosts have a rating, but also those who stay. If a person writes that he did not like everything, read what the apartment owners write about him.

If the landlord has not updated his calendar for a very long time, then he is not particularly interested in the delivery, perhaps you should not write to him.

In their profile, the hosts always indicate in which language they can communicate. If you are having difficulties with correspondence in a foreign language, and even more so not in English, use the Google translator. Tip - write in short sentences, so the translation will be as accurate as possible.

By contacting the owner, you can clarify something about the accommodation - wifi, public transport nearby, if you have a child - how noisy around, how safe is it, is it possible with animals, is there an elevator, if you have allergies - is there in the same room animals, and so on. The response rate is a measure of how quickly the landlord responds. 73% is a good indicator, but you won't get an answer instantly. If you need a very quick response, choose one above 90%.

If you liked the accommodation, but the owner is a new member, and no one stayed with him, there are no reviews, do not be afraid, ask more questions, chat. By the manner and benevolence of his answers, it will be clear whether to stop or not.

From the proposed list of available options, choose this one.

You can immediately request a reservation, or you can start a dialogue with the owners of the apartment. It is still recommended to write to them, especially if you have a new profile. Ask absolutely all the questions that interest you in order to eliminate misunderstandings in the future. Once you have figured it out, click request a booking. After confirmation from the owner, the apartment will be booked. Full cost booking will be debited from your card immediately and you will receive a confirmation by e-mail and in your Airbnb account. If you have any questions, you can also continue to communicate with the owner.

All communication with apartment owners is built only through Airbnb. Neither you nor the landlord will have an e-mail or telephone. If you want to enter into personal correspondence with him, or he will offer you this, the system will recognize such messages, and the interlocutor will see that the phone number (or e-mail) is hidden. Of course there are different ways to get around this - send 8 messages, each of which contains several numbers, try to find it through social networks, etc. But before you do this, think, in case of any problems, if you booked through Airbnb, the company will take care of the matter, otherwise - you yourself.

After booking, you will receive the host's full contact details (including phone number). Immediately or before arrival, the owners send exact instructions on how to meet them in order to receive the keys and show what is in the apartment. When you check in, discuss how you will return the keys, especially if you are leaving late at night or early in the morning. Sometimes they suggest leaving the key in the mailbox or just slamming the door.

Treat your home with care during your stay.

Give it a try, you will definitely love Airbnb.

Airbnb: what it is and how to use it

5 (100%) 1 vote [s]

I'll tell you how to find nice apartment and take it off without any problem. Here are five tips to help you stay on track with your rental.

Sergey Korol

traveler

Typically, newcomers to AirBNB choose a city and date, and then admire beautiful photographs of apartments from the search. They imagine how they will lie on a luxurious bed and how they will have breakfast on the balcony overlooking the park. As a result, they choose housing with the cutest photos. This is dangerous.

Perhaps, instead of a pleasant sleep in bed, you will have to get up early in the morning to catch the train to the center. And for breakfast on the balcony, it will take an hour to walk for groceries to the nearest supermarket.

We went to Helsinki for a festival and were impressed by a nice apartment with a sauna and a grill on the balcony. It turned out that she was formally in another city, in Espoo. It takes an hour to get to Helsinki

To make your stay enjoyable, look not only at the photos, but also at the location of the apartments. Find out where the nearest public transport stops are and how often they run. Check out the shops and cafes nearby. If you are driving, find out where to park overnight.

For example, I want to rent an apartment in the city center, in the Punavuori area:

I find this place in Google Maps, and then I “walk” along the neighboring streets in street view mode.

Looking for parking lots, looking at the signs like driving a virtual machine and wondering where to put it.

Oh, you can park your car here from 9 am to 7 pm - this is written on a yellow sign on the wall of the building, above the Canon. But you won't be able to park for the night - in the morning a fine will wait under the janitor

Sometimes they deliberately rent an apartment not in the center in order to save on rent. Before doing this, calculate how much an hour of your rest is worth. So you will see that an expensive apartment in the center will be more profitable.

Spending on renting an apartment in Paris

Rent an apartment for 3200 RUR per day

More expensive and closer

Rent an apartment in the center for 4800 RUR per day

Spend 2 hours daily to get to the center and back - 800 R of your time and another 20 € for two for bus tickets (≈1400 R)

More expensive and closer

You walk around the city on foot, rarely spend money on transport. The apartment costs as much as you pay for rent

Total - 5400 R

More expensive and closer

Airbnb reservations can be canceled by both the tenant and the landlord.

If you rent an apartment and then change your mind, the service may fine you. This is determined by the type of cancellation. There are six of them: from soft to hard.

With soft cancellation, you can cancel your rental even five minutes before check-in - the money will be refunded in full. With a hard cancellation, you will be refunded 50% of the stay if you cancel your reservation a month in advance.

Cancellation policies are listed in the "Prices" section

Sometimes it happens that the reservation is canceled by the owner of the apartment. Often the owners rent out their apartments for the duration of the trip, and plans may change. This is a rather rare case, it happened to me once.

If the host cancels the reservation, you will receive an email about it. I advise you to look through your mailbox on the eve of your trip. By the way, if the owner cancels the reservation, then Air-bi-n-bi will give you a small consolation amount to the internal account.

Make lists right on the site

There are usually dozens and hundreds of apartment options on Airbnb. In order not to get confused in them and not to lose interesting ones, I advise you to make a list.

The list is started right on the site. Name it after the city you are going to

Then add apartments to the list directly from the search - click on ❤:

So in half an hour you will have a dozen options to choose from. You can discuss them with family or friends. These apartments will no longer get lost in the search.

Check the details in advance

Usually apartment owners send guests detailed instructions: how to get from the airport, how to find an apartment. Guests close the AirBNB tab, thinking that everything is ok.

What to look for

The owner writes that the easiest way to get from Berlin Tegel Airport is by taxi for 20 € (1534 R). But you are not arriving in Tegel, but in Schönefeld. Specify how to get to public transport from Schönefeld and how much it will cost.

The owner asks to pick up the keys from the neighbor. She lives opposite, in apartment 20B. Ask your neighbor's phone number and ask her to give her your number. Notify that you will be there between 12 and 14 o'clock - let him be at home at this time.

The owner offers to meet you from the train and take you home by car. Asks for this only 15 € (1150 R). Google transport: it turns out that you can take a tram from the station to the house for 4 € (306 R). Refuse politely.

The owner complains that there is now an excavator in his parking space and it will not work to leave the car at the house. Ask him where the nearest free parking is. If not, ask him to negotiate with the neighbors so that you park in someone else's place.

Usually, before the trip, I look at the path from the stop to the house on the street view. This is how I find housing quickly and without mistakes.

Here is our temporary home in Berlin. If you walk the street view around the neighborhood, you can see huge park full of weed dealers

I also write down the owner's phone number and take screenshots of Google Maps. I will use the screenshots to get to the place, if I get lost, in extreme cases, I will call you by phone.

Perhaps you will find me paranoid. However, for all the time I have hardly had any unpleasant moments with the check-in at Air-BB-N-Bi.

Include the skeptic

Usually people think of an apartment as cute in advance. Beautiful pictures, view outside the window. By default, I consider any housing to be suspicious.

When I look at an apartment, I always try to find a flaw in it. Why wasn't the bathroom photographed? Where will all the things go from the table and from the closet? Why does the crib get wet in the rain on the balcony?

Here I found a nice apartment in Riga:

But if you look at the photo of the house itself, it becomes scary. A hut on chicken legs for 2600 R per day!

If you have doubts about the apartment, it is better to clarify them in advance with the owner. If you cannot clarify, do not shoot.

I avoid apartments in which there are too many master's things. Usually such apartments come across those who leave for several weeks. You will be greeted by wardrobes filled with things and a bathroom shelf where there is nowhere to put even toothpaste. A strange feeling: you seem to have paid a lot of money, but you live as if you were visiting.

This apartment in Rome is obviously residential. Pictures, books and things of the owners are everywhere

Don't forget to clean up. Typically, Airbnbnb shows in the search the cost of a night's stay. However, in addition to this amount, an additional cleaning fee will be charged. The money for cleaning goes to the owner of the apartment, so sometimes he cheats: he lowers the rent, and takes a lot for cleaning. Look at this amount when choosing an apartment. The cost of cleaning should not be more than one night in the apartment.

For three nights in a Tokyo apartment, you expect to pay 9600 R, and pay more than 12 thousand. They will additionally take 2,200 RUR for cleaning and another 1,500 RUR - the commission of "Air-bi-n-bi"

Contacting outside of Airbnbnb. The service suppresses all attempts to exchange contacts with the owners of apartments that you have not rented. You will not be able to leave a phone number or a link to an account on a social network - Airbnb will hide it for the recipient of the message.

To contact the owner, some distort the words: Fαс ၔ bо0к or Inƽαrαm. Or they write numbers in letters: plus seven nine two five ...

Please do not do it in such a way as to rent an apartment bypassing Air-Bi-N-Bi. The owner will complain, they will block you, or something else will happen:

Get ready for a long post. In this article, I tried to take into account all the nuances and close all questions about renting out my apartment using Airbnb. This information is based on my personal experience and the experience of my friends. And therefore practice, practice and more practice. Go!

How do I rent an apartment through Airbnb?

Imagine a picture:

You got on a plane to relax in some wonderful country, for example, in Greece. All week you lay on the beach enjoying the sun, sea, life and fresh seafood. You met new people, ate delicacies and tanned well.

And so you returned home, checked your account and were glad that you had a good time and managed to make good money while basking in the sun.

But wait a second, is that possible if you're not a venture capitalist?

Every year everything more people rent out their accommodation to travelers. Some of them make six figures.

You need 3 things to make money with Airbnb: an empty house, a room that is idle or even a sleeping place, openness in communicating with people and a desire to make money.

Airbnb's idea is simple - you rent out your accommodation to travelers (often more expensive than apartments for rent to your fellow countrymen), and travelers enjoy the opportunity to live in comfort and feel like a local.

Helping tourists to plunge even deeper into daily life where they went, the founders of Airbnb created a $ 30 billion company. This service covers 190 countries and 60 million tourists as its clients.

The good news is you can get your piece out of this huge pie.

If you prefer to first carefully familiarize yourself with a new situation for you, before rushing into the pool with your head, this article is for you. Here is everything you need to know to make money successfully by renting out your accommodation to tourists. And the basis was personal experience renting an apartment through Airbnb.

How does Airbnb work?

Airbnb is an online rental platform that offers an alternative hotel business... It is also a good earning opportunity for those who are open enough to let strangers into their home.

Airbnb connects tourists in need of affordable or unique accommodation and landlords offering a vacant bed or a fabulous palace, depending on their capabilities.

Tourists use Airbnb when:

  • hotels are overcrowded (for example, during a festival);
  • hotel prices are unreasonably high;
  • do not like hotels a priori and prefer to live "like at home".

They can come to you for a couple of days or for several months, all this is discussed in advance on the website and we will move on to technical issues a little later.

Airbnb charges a small commission from both tourists and landlords.

Why rent out your home on Airbnb?

Airbnb has become a very popular platform among landlords because it allows you to earn additional funds without much investment of time and money. But this does not mean that this type of business only has no negative sides.

Opening your home to strangers is always a risk.

Firstly, renting out housing is also a kind of income generation, which is taxed by law. For non-payment of tax (if, of course, you are caught), you will have to pay a fine.

Secondly, we have all heard horror stories about housing that has been destroyed or robbed by tenants. Statistics show that such cases are less than 1%, but they also take place.

But if you have the courage to let strangers live on your property and decide for yourself the tax issue, then Airbnb can be a lucrative business for you.

If you like to chat, then this service will help you make many new acquaintances around the world. Many business people use Airbnb, and you have the chance to meet people from different backgrounds.

Not to mention the fact that an empty home is a big source of expenses if you don't use it in any way. So why not bring benefits to people who will pay you for it.

Airbnb Landlord Requirements

Initially, in order to rent your property on Airbnb, you need to create an account. It's free for both tourists and you. To register, you need an email address, or an account on Facebook or Google+ account.

Legal aspects

If you live in Russia, then you do not need to do any additional gestures. If you, as a decent citizen, are going to pay taxes, then you have 2 options:

  • pay personal income tax as a physical person. face;
  • register as an individual entrepreneur.

Choose the option that is more profitable for you, keep in mind that the individual entrepreneur also has insurance contributions to the Pension Fund.

If you live in another country, then clarify this point in your legislation.

Personal space

By registering for, you must accept the rules of the game - here it is customary to respect personal space. And if you have security devices at home, such as CCTV cameras, then warn your guests in advance.

Otherwise, the guest may terminate your agreement and claim a refund, and you will receive a penalty through Airbnb.

Time spent

If you are serious about making money with Airbnb, then be prepared to spend a few hours a week on it.

You need to visit the official Airbnb website often to interact with your potential guests: answer questions, negotiate any points in order to convince travelers to stay with you.

You also need to confirm your reservation and clean up after the guests. Of course, you can delegate the latter to a cleaning company.

Get the owner's permission

If you are a tenant yourself, then obtain from the owner permission to sublease the entire premises or part of it, as prescribed in the contract, so as not to have problems in the future.

A responsibility

The Airbnb community is built on reliability and trust. Therefore, it is very important to accurately and correctly describe the housing you are renting: provide real photographs and normal living conditions (electricity, heat, running water and cleanliness).

Otherwise, negative reviews will be left for you, and your offer will have a low rating and tenants will bypass it.

How to get good reviews

Hospitality is the key to success. Airbnb has hospitality standards. Therefore, if you want to make good money in this service, then try to match them. This will help you get good reviews, which means your services will be more in demand.

The math is simple: good reviews = more guests = more money.

To get good reviews, you need to pay attention to the following aspects.

1. Always update your rental availability. It is important that the platform and prospective guests know when your property is occupied and when it is free.

2. Provide future guests with information in a timely manner. Be available for communication and visit Airbnb more often to be ready to answer questions in time, tell more about your accommodation, when you can check in / out, etc.

Sometimes it happens that having booked accommodation with an unscrupulous landlord, the traveler is actually on the street in an unfamiliar city. In such a situation, he tries to quickly find a replacement for him, and here you are online.

3. Be considerate. Always prepare your home for new guests. If for some reason you have to cancel your reservation, then do it in advance so that the tourist does not find himself in the situation described above, and he has time to calmly find himself a new home.

4. Be honest. Provide real information about your accommodation so that travelers' expectations do not diverge from reality. Otherwise, your account may be blocked.

About safety

Safety is a question for every sane person facing a previously unknown phenomenon, and Airbnb is no exception.

There is always a risk that you will come across an unreliable person. Airbnb landlords have experienced various situations where the house was turned upside down after a party, property was damaged, and in some cases guests changed locks and refused to leave.

In Russia, this is quickly resolved with the help of the police, but in England, for example, serious problems may arise. They have such a concept as "squatting". This is when strangers can move into an empty house without demand, and they can only be evicted from there by a court decision, and the trial is a long matter.

Due to these incidents, Airbnb had serious problems in 2011, so since then they have implemented a complex verification system that has become the benchmark in the rental / rental industry.

You cannot be anonymous, and the system of reviews and ratings works both ways, keeping both guests and landlords within the bounds of decency. Those. you can only let trusted people with good reviews to your home.

Before confirming a reservation, the parties can only communicate through Airbnb. All messages containing telephone number are automatically blocked. Of course, there are workarounds, for example, sending the number in parts, but you need it?

Moreover, the bank cards of the participants are also confirmed by the system. You can exchange contacts with the guest only after the booking has been paid, so that you can call and communicate in a more convenient way.

All payments are made within the system using online banking. When a guest makes a booking, he must enter his card details, or pay through PayPal, which also takes care of the safety of users.

Payment is credited to your account the next day after the guest settles in your property.

Another important thing is that you always have the option to decline a booking request if the guest does not seem reliable enough to you. There will be no sanctions for this, you have the right to accept only those you trust.

If you need Additional Information then Airbnb has a Facebook Connect feature that allows landlords to request recommendations from a guest's friends.

If these security measures prove to be ineffective, the landlord will be paid $ 1 million in guaranteed insurance. You will be able to take advantage of insurance if your damage does not exceed $ 1 million.

If you have any problems, you can contact Airbnb and request a refund. Please note that insurance does not cover all property or personal liability, so you might be better off purchasing separate insurance.

How to get an Airbnb account right

Filling out information about housing on Airbnb is quite simple. The platform itself is intuitive, so it won't take long to fill out an account. But if you want to stand out from the crowd, here are some tips.

Heading

Many people underestimate the importance of a bright and catchy headline, and write something like “Bright and modern two-room apartment in the city center”. That's not bad, but there are thousands of titles like this.

To stand out from the gray mass, you need to be a little creative, you need to be remembered. For example, in Minsk there is a "taxi with a squirrel"; everyone in the city knows him. It's just that a man drives his customers in an inexpensive foreign car, and a real tame squirrel lives in the cabin of his car. A trifle, but cool.

There is no need to indicate your city in the title, this is understandable. Travelers first choose a city and then an apartment from the proposed options.

If your home is located outside the city, this is worth mentioning.

Description

The description is simple, it is best if you write about your accommodation clearly and, most importantly, honestly. Provide as many important details as possible so guests know exactly what to expect. Don't make false or exaggerated claims.

To look more professional, translate your description into at least English, I advise also into Spanish and Chinese, but this is optional. In this way, you will build more confidence in your effort to be understood.

Photo

Photos are very important. Most often they rent apartments with good photos. The logic here is simple, the higher the quality of the photos, the more bookings.

Take photos during the day, natural light is best. You can only upload 10 photos to your account, so choose the ones that give guests a clearer idea of ​​your room: how it looks, what size, what kind of bed, bathroom, etc.

For ideas, I advise you to contact your more expensive and popular competitors. See what angles they choose and do the same.

Airbnb also provides photographers. Photography is free. An icon will appear on your photos that they were made by an Airbnb employee, which means that they are reliable, and you have a plus to trust. Just find out if this service is available in your area.

Set the rules

Airbnb allows all landlords to set their own rules for guests. Consider your needs, travelers and neighbors. For example, do not make noise after 23 hours, do not smoke. Indicate the number of people you are willing to let into the house. You may want to assign them some household responsibilities, for example, taking out the trash after themselves, watering the flowers.

Your profile

Your profile is one of the most important elements of your account. People trust people. This means that you should look like a trustworthy person in the eyes of travelers. Fill in your information so completely and clearly that guests know what to expect from you as a host.

Price

Another important aspect that everyone pays attention to when choosing a home is the price. Before setting your prices, take a look at your competitors' rental prices. Take into account their location, photos and analyze how successful they are (according to reviews). Look at hotel prices.

While you are a beginner, set the price slightly lower than your neighbors' for approximately the same housing option. Take into account that you will need to pay the Airbnb commission, buy the necessary little things, like toilet paper, and possibly pay for the services of a cleaning company.

If you seriously want to make money on Airbnb to rent out your accommodation, be flexible in your pricing. Look at the market demand and raise or lower prices depending on the tourist season.

Lafhak. It is very easy to estimate the season, go to wordstat.yandex.ru. Check the "Query History" item in the purple search bar. In the line, write "hotel Moscow", instead of Moscow, write your city and click "Select". You will see a graph from which you will understand how often tourists are looking for accommodation in your city, depending on the season.

Using these is very simple, if you know that demand is expected to increase next month, then raise prices. On the other hand, if you don't have a lot of guests so far, reduce prices until you get at least 2-3 positive reviews.

If you don't want to do these tambourine dances, Airbnb has a built-in pricing tool. It will automatically adjust your price based on the demand in your area. You can set the minimum and maximum price per day.

Landlord's checklist

So, you have completed your profile according to all the rules and even got your first booking. What's next? Now you need to prepare your accommodation for receiving guests.

Regardless of what level of comfort your home provides, you always need to welcome guests clean and with goodwill at the ready. Think of your property like a professional hotel, trying to maximize your guest experience and get good reviews.

Check your accommodation

Remember that your guests' expectations should not be at variance with reality. Think about how well your furniture fulfills its function. It is good if there is a washing machine, but if it is broken, then it would be better if it were not.

Do not overload the space; less furniture is better than more. Ikeevsky minimalism will do just right. But you have to worry about the safety of fewer things.

Put things in order

Arrange a general cleaning before renting out your house. Clean up the kitchen, bathroom, hallway. In general, wherever your guests can go.

A messy apartment is what killed off a lot of barely started Airbnb businesses. Nothing supernatural is required from you, just:

  • Vacuum carpets and mop floors;
  • Wipe off the dust, even where you usually do not climb yourself;
  • Wash the bathroom until it shines. Have you ever heard the phrase: "the toilet is the face of the hostess." Rough, but to the point.

Mend the broken

Broken wires, flimsy steps, broken furniture - fix or throw away anything that could cripple your guests. Good reviews are important to us, right?

Change your bedding

This advice may seem obvious, but you will be surprised when you find out how many hostels are neglecting it. Change bed linen after every guest. If you are too lazy to wash often, buy several sets. This will help you avoid bad reviews. Who will love someone else's hair on a pillowcase?

Empty the refrigerator

This is a rule from the category of "destroy all traces of the presence of previous guests." And it seems to be as unclear to many hosts as the previous point.

Nobody likes someone else's half-eaten pizza in the fridge. But if you buy salt, pepper, oil for frying, etc., the guests will be pleased.

Wash the bathroom clean

Any good Airbnb host offers 3 basic things to guests: a clean bed, a clean kitchen, and a clean toilet. Always keep these 3 points in mind, and you will get good reviews, which means even more guests. Hope this motivates you to be a good landlord.

It will also be superfluous to buy towels, toilet paper, hand soap, shampoo, conditioner, shower gel, toothpaste, and whatever you see fit. This is not a waste of money, but an investment.

Keep track of valuable things

If you rent out a room in your house or your guests have been staying with you for more than a week, then make sure that your valuables are in safe places. Keep money, jewelry, personal documents and albums with family photos where your guests do not have access.

If necessary, you can even purchase a safe, so that you can be calm about your property.

Give guests a separate key

Make sure you have at least one spare key for guests. Never give them your only keys, they suddenly lose.

There is always something that can be done better. If good reviews are important to you, here are some helpful tips to look out for.

Added value

It is important to understand that the more attentive you are to the comfort of your guests, the more travelers will rent an apartment from you. If you're serious about making money with Airbnb, think about the added value you can give your guests, at least at the start of your business.

If you pay attention to the reviews from your popular competitors, you will notice that tourists really appreciate the little things that their landlords take care of.

I know many people who are too lazy to bother with all this, and I understand them, but their results are appropriate.

Don't keep your guests waiting

Always greet guests, and if you do not have time, then ask your friends about it. Be aware that travelers may arrive at night and need to live somewhere.

You can rest assured that you will not receive good reviews if you make your guests wander for hours at a closed door waiting for guests.

Meet them at the airport

The first impression is the most memorable. The best thing you can do for guests in this case is to meet them at the airport or train station. Firstly, in this way you will not only significantly reduce the number of SMS with questions about how to get there, but also make life easier for travelers. Believe me, they will appreciate it.

If you do not have time or desire to play pokatushki, provide guests detailed information how to get to you by public transport or taxi. Share fares and provide signs to help you know they are on the right track.

Help them find their bearings in a new situation easier.

Create a "Welcome card" (print on a piece of paper or whatever you have enough imagination for) and enter there information that may be useful to them. For example, your contact details, list best restaurants, the city's museums and things to do.

The next day, check how your guests are doing. Do they need anything else. If you have the time and desire, you can spend them together, show the tourists the city. After all, renting out through Airbnb is not exactly the same as with regular renting / renting of housing, to some extent it is also a community.

Stand out from the crowd

Try to offer guests something special to make them stand out from the crowd. Dinner at a restaurant free excursion, homemade cookies. I guarantee that your guests will be happy and will recommend you to their friends.

Ask for feedback

Starting any new business is not easy. The same is true for your Airbnb business. If you are new to the site, then it will be difficult for you to find your first guest. People usually choose places where others have visited and talked about their experiences. They want to know what to expect, and that's okay.

The good news is, if you're new to Airbnb, you can ask your friends or family for feedback. Pay for your stay at your own minimum price... Yes, you will lose a little money on the service commission, but it will be much easier for you.

What to do if you still get a negative review

Sometimes, even if you tried very hard, things can go to hell. When you have the first negative comment on your profile, it's a matter of time. It doesn't matter why guests gave you a low rating, you need to remain calm and try to resolve the situation quickly and tactfully.

Apologize to the guests for what happened. Even if you disagree with the review. Business is business, and the client is always right. Make it clear to your future tenants that you are sorry about what happened and do your best to ensure that this does not happen again. If you think the guest is at fault, then you have 14 days after check-out to leave a review.

If the negative review was too negative, then write a public response to the review and explain what happened, tell how you corrected the situation and reassure guests that they will not face it in the future.

All reviews remain forever, so do not give in to emotions, even if you really want to and remain a professional, regardless of whether you communicate with a guest personally or resolve issues online. Always admit your mistakes and treat reviews as friendly advice on which way to improve.

Remember that good communication can always prevent bad reviews. Always keep in touch with your guests and try to make their stay with you as hassle-free as possible.

Oftentimes, bad reviews are written because of a simple misunderstanding. So try to be understood correctly.

How best to exchange keys

Key exchange is the first contact with the guest. Try to make it feel good. If you don't have time to meet your guests in person, here are some ways you can hand over the keys to them.

Ask friends

The most common way. If you can't do it yourself, then ask your relatives, friends or neighbors. Give the tourists the phone number of the person who has the key.

Leave the key at a nearby store

Neighboring shop or cafe - too perfect place where you can leave the key. But in this case, you must be completely confident in the reliability of the workers. Also make sure your guests arrive during business hours, otherwise just create a new problem.

Use a key safe

Perhaps the easiest way to exchange keys, if you constantly do not have time, and you do not want to jerk your surroundings. Buy a small key safe with a combination lock. Then your guests can get into the apartment at any time of the day. You can attach it directly to your door, or you can place it in some secret place.

You can also install an electronic lock, which can be controlled from a distance using mobile phone... Or you can give the code to your guests and change it every time they check out.

Surephost Icon

If you have received at least 10 guests in a year, then you have a chance to get the Superhost status (super host). To do this, you need to fulfill several requirements. You must answer at least 90% of booking requests, and over 80% of your reviews must be 5 stars.

By earning the Superhost badge, you will become more visible among the competition, and you will have your own advantages and bonuses.

Outcomes

If you are a hospitable person and are ready to let strangers into your house, then Airbnb service washes become for you good source additional income. But you need to initially find some free time to do this business.

Is it profitable to rent an apartment through Airbnb? The answer is unequivocal - yes. Firstly, it is always more profitable to rent an apartment for daily rent, and secondly, foreigners pay more money.

Many people have managed to create a steady source of income for themselves by renting out a few apartments and getting six figures a month. And you can, too, if you enjoy hosting and you've read this article carefully.