Hotels are distinguished according to the following criteria:

Room fund capacity

• Small (up to 150 numbers),
• medium (from 150 to 299 numbers),
• large (from 300 to 600 numbers),
• mega-hotels (more than 600 rooms).

The minimum occupancy for hotels depends on national, regional conditions and applicable standards and is usually 7-10 rooms. (Russia - 10 numbers, Italy - 7 numbers.)

Functional purpose

1) target hotels which include:

• business hotels - hotels for tourists whose main purpose of travel is professional activity (business, commerce, meetings, conferences, exchange of experience, training, professional exhibitions, product presentations). This category includes business hotels, congress hotels, congress centers, departmental hotels.
• hotels for rest - hotels for tourists, the main purpose of the trip is rest and treatment. This category includes: resort hotels, boarding houses and rest houses, tourist and sports hotels, casino hotels.

casino hotels

These hotels are most often located in the same building as the casino. The main source of profit is the casino, and the hotel is an additional service to attract regular customer-players. The hotels offer their guests a restaurant with a Swedish line: a buffet, a small cocktail bar and games rooms.

boutique hotels

Boutique hotels are often located in historic buildings and have a small number of rooms. The main clientele of such hotels are wealthy people who need an intimate atmosphere. Minimum public areas, high-class rooms, exclusive interiors, small elite restaurants and personalized service - this is what distinguishes boutique hotels from other hotels.

hotelsSPA

Hotels offering their guests a huge selection of different wellness programs and activities. Diets, nutritional regimen, medical supervision and treatment, specially designed exercise programs, massage and therapy, and cognitive training programs. Many resort hotels offer SPA programs, but not all of them can be called SPA hotels. The SPA hotel has strict supervision over the guests and the implementation of the prescribed programs. SPA-hotel guarantees its guests after staying in it this or that result.

2) transit hotels, providing services to tourists during a short stopover. Such hotel enterprises are located on airways (hotels at airports), on highways (motels), on railways (at the station), on waterways (hotels near ports).

motels

Simple modular one-story or two-story structures located in the suburbs, along highways. These are small or medium-sized enterprises (up to 400 seats). Additional services include a TV set and vending machines with soft drinks. Average quality of service is typical with a small number of staff. Compared to hotels, a limited range of services are offered at lower prices. Clients are different categories of tourists with an emphasis on educational auto tourism.

3) hotels for permanent residence

Comfort level

• Luxury hotels

Luxury hotels are located in the largest capitals of the world in the city center, most often in historically significant buildings that are architectural monuments. In this case, the number of rooms in the hotel dictates the conditions of the available space. There are from 75 to 500 of them. In fact, it is an independent and autonomous city in the city, providing a full range of services. This segment is distinguished by expensive interiors created using natural and expensive materials, with the participation of renowned designers. The hotels offer a wide range of room categories - from a standard business room with a bedroom and a work area equipped with last word appliances, to the presidential suite with huge spaces of rooms, terraces, jacuzzi, sauna, library, meeting rooms and personal staff. The level of service and prices in such hotels is the highest among accommodation facilities.

• Full service hotels 5 *****

Hotels with a pronounced commercial focus of activity are focused on individual business travelers. Are located in the center major cities in close proximity to the largest business centers. The infrastructure of such hotels includes restaurants, bars, conference rooms, meeting rooms, a fitness center and a swimming pool, a shop with basic necessities and souvenirs. Services are varied and traditionally include: 24-hour restaurant room service, business center, concierge and valet service, shoe shine and daily newspapers, airport shuttle, coffee maker and trouser press in every room, urgent dry cleaning and laundry services, and services taxi and car rental. Offered wireless internet in all public areas and Internet access from every room. This category also includes congress hotels. Congress hotels are characterized by a large total area of ​​conference and seminar facilities. Unlike other hotels of this type, the conference space ratio is calculated from 2.87 to 3 square meters. m for one guest room. There are also large dance halls and a set of small meeting rooms. Some hotels provide auditoriums and cinemas. In hotels of this category, the prevailing room is with two double beds. Congress hotels have a well-developed infrastructure, offer a variety of bars and restaurants, and strive to maintain an individual and personalized level of service.

• Full service hotels 4 ****

Unlike the five-star segment, this segment is characterized by a reduced range of services. 4 **** hotels are in demand by business tourists who do not need the full range of services provided in full-service five-star hotels. This segment is also popular with travelers and tourists looking for more comfortable hotels than just four-star hotels.

• Abbreviated full service hotels. Four-star hotels with catering establishments.

Four-star catering hotels are the most common type of accommodation in the world. They offer their guests small lobbies and rather limited dining options. Business services, namely fax and photocopy at the Reception and Accommodation Service. As a result of these savings in hotel upkeep, the administration may be able to reduce room rates.

• Reduced service hotels.

Reduced-service hotels can be divided into three subgroups: four-star reduced-service hotels, economical three-star hotels with breakfast (they may not have restaurants at all), and budget hotels. Budget hotels differ from economical three-star hotels in smaller room size and reduced range of additional services, which are usual for economical ones. The attention of the owners of such hotels is focused on the accommodation of tourists, and not on their food. This approach allows you to reduce the cost of a room by 30% compared to full-service hotels.

Location

• city ​​center

Hotels located in the city center are mainly focused on the business traveler and corporate events... Depending on the number of restaurants near the hotel, it may offer a very limited range of food outlets. The level of service and the variety of additional services in such hotels are dictated by the environment - office, exhibition and business centers and their level. The main requirement for a hotel located in the city center is its own parking or underground garage. If they are absent, the places are rented in underground garages located in the immediate vicinity.

• suburb

Suburban hotels are often located near office centers, industrial and industrial areas remote from the city center. All the infrastructure that is available in the city center becomes available thanks to the emergence of such a hotel. The architecture of such hotels always wins in comparison with hotels in the city center due to the lower construction costs and the availability of more opportunities for efficient planning.

• highway, highways

The main clientele of hotels located next to a highway or a major thoroughfare is business or leisure travelers. Accessibility, convenient access, visibility from the highway - all this is necessary for the normal functioning of such hotels. The infrastructure in such hotels is not rich. Usually a restaurant is offered in the hotel or next to it, there are practically no meeting rooms, there is a small pool and a playground for active games. Some hotels include hot drinks, route maps and atlases in the room rate. The occupancy rate of such a hotel can be influenced by several factors - the cost of fuel, new technologies in the automotive industry, the introduction of a new high-speed route in this direction.

• the airport

Located in the immediate vicinity of the airport or on its territory, these hotels are aimed at business travelers, small conferences or business meetings. They also host a category of airline related guests. For example, crews and passengers from delayed flights. Agreements with airlines are a kind of guarantee of hotel loading. But the rates at which rooms are sold for visitors of this category are not high (for pre-reserved "blocks"). The higher the occupancy rate of the hotel with such guests, the lower average price per room per day. Typically, these hotels offer a free scheduled shuttle service to and from the airport.

• business and exhibition centers

Hotels located near business centers calculate their occupancy based on the events held in the centers. They offer a selection of bars and restaurants, additional meeting and conference rooms, and recreational facilities.

• resorts

Resort hotels attract tourists who have come to rest, participants in corporate trips and parties. They offer several restaurants and bars, recreational facilities, shops. These hotels have traditionally established such a service as booking excursions on a resort or historical theme.

• hotels in multifunctional complexes

Accommodation of hotels as part of multifunctional complexes (offices, trade, exhibition and entertainment centers) is beneficial for the entire project and allows diversifying the risks associated with the construction and operation of the facility. The type of hotel, its configuration and a range of additional services depend not only on the external environment, but also on the unified concept of the complex.

Duration of work

• working all year round;
• working two seasons;
• one-season.

duration of stay

• for long-term stay of clients;
• for short stays of clients.

Price level

• budget,
• economical,
• medium,
• first class,
• fashionable.

Property type

• state,
• municipal,
• joint-stock,
• departmental,
• public associations,
• private enterprises,
• joint ventures, etc.

Providing food

• hotels providing full board(accommodation + three meals a day).
• hotels offering accommodation and only breakfast.

In the world hotel fund, there are two main groups of hotels: for permanent residence and for temporary residence. In turn, they are subdivided into: 1) transit hotels serving any contingent in the conditions of a short stopover; 2) business hotels serving persons on business trips and business trips; 3) hotels for recreation (tourist, resort, etc.). For all these hotels, common mandatory requirements for the period of temporary residence of clients, the availability of conditions for accommodation, food, consumer services, as well as specific requirements due to the need to satisfy clients, taking into account their requests.

Depending on the purpose of the hotels, the characteristics of the categories of tourists served and some other factors, there are such types of hotels as a motel, a camping, a rotel, a flotel, a boat, a tourist base, a tourist shelter.

Consider in more detail the following types hotels:

Aquatel is a stationary ship taken out of service as vehicle and is used as a hotel.

An apart-hotel is a hotel consisting of apartments, the price of which does not depend on the number of guests staying in it. Designed for self-service, including self-catering by guests of food, therefore, kitchens with the necessary equipment are required in the rooms. In Europe, a kind of apart-hotel has developed - "anonymous boarding house" - a form that allows apartment owners to conclude an agreement with an agency for the delivery of their living space - one of the apartments of an ordinary residential building. As an "anonymous boarding house", a small private house; sometimes the owner of the house rents out several rooms, while the rest are occupied by his family.

The tourist base is a tourist complex located on a route with active modes of movement, which includes premises for active rest tourists. Usually accepts tourists who hike with active modes of movement: mountain, water, ski, hiking. As a rule, tourist bases are located in scenic spots, in gorges, at the edge of a forest, etc.

Business hotel is a specialized hotel for serving businessmen. The first business hotel was opened in 1908 in Buffalo (USA) by Ellsworth M. Statler under the name "BUFFALO STATLER" and provided businessmen with the maximum amenities for that time: the presence of individual door locks, plumbing, toilet rooms, switches at the doors, bathrooms in each room, free morning newspaper. The fastest growing business hotels began to develop in the 1920s. It was at this time that the world's largest hotel "STEFENS" was built (1927), later renamed into "CONROD HILTON" and marked the beginning of the Conrod Hilton empire in the hotel business.

Botel - a small hotel on the water, which can be used as a suitably equipped boat.

A bungalow is a small structure made of lightweight materials used to accommodate tourists. Widespread in international youth tourism centers.

The most primitive accommodation facilities in the world are the so-called guest houses where the only service is provided - accommodation.

Congress Hotel is a hotel specializing in receiving and serving guests of congresses and exhibitions.

Resort hotel - a hotel specializing in the reception and service of tourists arriving in this place for recreation and recreation. Its concept includes the provision of accommodations and additional amenities to cater for individuals, families and group travelers arriving on Sundays and vacations. In recent years, many resort hotels have begun to pay attention to congress and business tourism, which are the second and third largest market segments, in order to even out occupancy during the off-season.

The resort hotel is a city hotel with a special material base for guests' recreation: recreational centers with exercise equipment, swimming pools, as well as direct links with tennis and swimming sports clubs.

The resort hotel congressnaya is a hospitality company that considers its main clients to be companies whose participants combine participation in congresses with recreation. May have its own golf courses in addition to congress facilities and specialized equipment, ski slopes etc., as well as a dedicated leisure service.

Dacha is the second recreational dwelling owned by a private person and used by him for recreation. The first dachas in Russia appeared in late XIX in., they were concentrated along railways- the main transport artery used by summer residents on pendulum trips from the city to the dacha and back. The cottage is mainly used in summer and is family oriented.

Inn courtyard - the oldest enterprises in the hospitality industry. Known since the 1st century. BC e. (The Roman Empire). They were located along the main roads to serve traveling officials and merchants, and then pilgrims. Basic services: accommodation and meals.

An ecological village is a socially organized territory that provides recreation in a natural environment using traditional means of accommodation (hut) and food in Russia. In Russia, it is planned to create an ecological village under the auspices of the WTO in the Galichesky district of the Kostroma region.

The ecological village provides natural behavior of tourists, observation of domestic animals, and other elements of the agro-recreation complex.

Camping - a camp for auto, motorcycle, bicycle tourists, usually located in the countryside, sometimes not far from the motel. Camping tourists are provided with places to stay, often in tents or summer cottages, equipped with kitchens for individual cooking and some basic amenities.

Motel is a hotel located near the road. A roadside hotel, in which, in addition to comfortable rooms, car tourists are provided with parking places for cars with appropriate service. A motel is a self-catering accommodation facility adapted for family accommodation and family service, without having to pay for the full range of services that hotels offer. Thus, motels offer a limited set of services at lower prices than hotels.

The first motels appeared in the United States in the 50s. XX century, when Kem-mono Wilson built one of the first hotels for motorists - the HOLIDAY INN. In the early 90s. the share of US motel accommodations was 38%.

Hotel - traditional type hotel enterprise, located, as a rule, in big city or a significant recreational location with large state service personnel, providing a wide range of additional services and a high level of comfort. The largest hotel in the world - "Ambassador City Jomtien" is located in Pattaya, Thailand. It has 5,100 rooms.

The boarding house is an accommodation company that has become widespread in world practice. Accommodation in a guesthouse is much cheaper than in conventional hotels. It does not fall under the category of stardom, since it is not obliged to comply with the standards, it is a free company. A traditional boarding house has a small number of rooms and can usually accommodate up to 10-20 people. Most often it belongs to the same family that serves the guests. Only homemade breakfast is included in the price. The guesthouse is characterized by an atmosphere of cordiality and warmth, which, along with low prices attracts customers.

Rotel is a mobile hotel, which is a carriage with single or double rooms - sleeping compartments, which also have changing rooms, a shared kitchen and a shared toilet.

Fotel is a floating hotel, a large hotel on the water, a specially equipped vessel. It is sometimes referred to as a "water resort". In addition to comfortable rooms, tourists are provided with a wide range of active recreation services: swimming pools, gym, video libraries, water skiing, diving equipment, etc. These hotels are also equipped with halls for congresses and concerts, libraries, premises for temporary offices and operational communications. Hotels on the water - chartered comfortable ships - are often used recently to organize specialized travel and cruises such as business tours, convention tours, training tours, etc.

1. General characteristics of the hotel enterprise

A hotel is a commercial enterprise that manufactures and offers its own “product” on the market, a product in the form of a range of services, among which the main ones are accommodation and catering services.

By revising hotel services as a product, there are three levels of services:

· Individual services and groups of services;

· Product "hotel" as a complex of services;

· Product "hotel" as a complex of services + additional services.

A service is the result of direct interaction between the contractor and the consumer, as well as the contractor's own activities to meet the needs of the consumer. The concept of “service” has a universal meaning, it is intangible and cannot be preserved, a service cannot be measured, it can only be evaluated.

Hotel rooms - the main element of the accommodation service - multifunctional rooms designed for rest, sleep, work of guests. Since hotel rooms are used mainly by guests in the evening and at night, their most important function is to ensure the possibility of sleep. The importance of other functions primarily depends on the purpose of the hotel and the needs of the guests. For example, in business hotels such function of rooms as providing the guest with the opportunity to work is very important, i.e. here you need a desk, telephone, fax, computer, etc.

There are different categories of rooms in hotels, differing in size, furnishings, equipment, fittings, etc. However, regardless of the category, each hotel room must have the following furniture and equipment:

♦ bed;

♦ a chair or chair per seat;

♦ bedside table or bedside table per bed;

♦ wardrobe;

♦ general lighting;

♦ trash can.

Each room should contain hotel information and an evacuation plan in case of fire.

Guest catering services consist of a combination of the following processes:

♦ industrial (cooking in the kitchen);

♦ trade (sale of ready-to-eat foods, alcoholic and non-alcoholic beverages);

♦ service (serving guests by waiters in a restaurant, bar, cafe, hotel rooms).

Remaining the main one, the accommodation service is perceived by guests as a matter of course, and it is the additional services that distinguish this hotel from a number of others arouse increased interest.

Characteristics of the research object. Place of undergraduate practice, the city of Chita, Limited Liability Company "Cruise" (license No. 0031924 FA for tourism, registration number in the Unified Federal Register of Tour Operators of the Russian Federation MVT - 004046). The head of the enterprise is Fominykh Tatyana Nikolaevna.

Accommodation is central to the range of services provided to tourists during travel and are an integral part of every tour.

The concept of "hotel" is also defined by the corresponding regulatory documents. In GOST R 50645-94 “Tourist and excursion services. Classification of hotels "a hotel is understood as an enterprise intended for temporary residence. The rules for the provision of hotel services in Russian Federation approved by the Decree of the Government of the Russian Federation No. 490 of 25.04.97, the hotel is considered as a property complex (building, part of a building, equipment and other property) intended for the provision of services.

A hotel is one type of accommodation facilities and it has its own classification. The capacity of a hotel enterprise is understood as the number of beds or rooms that can be offered to customers at the same time. Bed - an area with a bed, intended for use by one person. Room - a room consisting of one or more beds, equipped in accordance with the requirements for a hotel of this category. Rooms are single, double, triple, etc. They can be one-room, two-room, three-room, etc.

The recreation center "Dune" was rented in accordance with a lease agreement from natural person(the owner's name is a commercial secret), for a period of 6 months (from 01.05.2009 to 01.10.2009). The base is located on Lake Arakhley, at a distance of 80 km. from the city of Chita in the village of Tasey.

The organizational and legal form of ownership is a limited liability company. The form of ownership is private.

A limited liability company is a company that has an authorized capital (capital) divided into parts, the size of which is determined by the constituent documents. The members of the society are liable to the extent of their contributions.

On the basis of the charter of LLC "Baza otdyha Duna" in accordance with article 3. Purpose and types of activities of the Company

3.1. The main goal of the Company is to make a profit.

3.2. To make a profit, the Company has the right to carry out any types of activities not prohibited by law, including:

· Accommodation services.

· Catering services.

· Excursion and tourist, commercial and trade-purchasing activities.

· Cultural and entertainment activities.

· Service and household services.

· Trucking of passengers and cargo.

Extraction, supply (sale) drinking water.

· Other types of activities not prohibited by the legislation of the Russian Federation.

3.3. Certain types of activities, the list of which is determined by federal laws, the Company may engage in only on the basis of special permission(licenses).

The right of the Company to carry out activities for which it is necessary to obtain a license arises from the moment of obtaining such a license or within the period specified in it and terminates upon the expiration of its validity period, unless otherwise provided by law or other legal acts.

Characteristics of the industry-specific features of the object's functioning.

The investigated enterprise belongs to the enterprises of the accommodation and tourism sectors. Characteristics of this industry National economy can be represented by the following data modern development.

The level of comfort of the recreation center "Dune" according to the "Regulations on the state classification system of hotels and other accommodation facilities" refers to non-categorical accommodation facilities and is equated to the "no stars" category.

2. Architectural planning solution

The classification of accommodation facilities for tourists is given in GOST R 51185-98 “Tourist services. Accommodation facilities. General requirements". In accordance with this document, all accommodation facilities are divided into collective and individual. The collective accommodation facilities of the hotel type include: hotels, motels, clubs with accommodation, boarding houses, furnished rooms, hostels.

The building of the mini-hotel is built of bricks, according to the type of construction - a building consisting of two floors. Capacity 28 beds. On the adjacent territory of the base there is a parking lot, a canteen, and a barbecue area.

Based on GOST R 51185-98 dated 01.01.99 “Tourist services. Accommodation facilities. General requirements "recreation center" Dune "refers to specialized accommodation facilities in accordance with clause 4. "Classification of accommodation facilities for tourists" and clause 4.1.1.2. "Specialized accommodation facilities for tourists." The recreation center complies with points: 5 "General requirements for accommodation facilities".

6. "Requirements for accommodation facilities services",

7. "Safety requirements", 8. "Environmental protection requirements".

3. Characteristics of the room fund

Specialized accommodation facilities include: sanatoriums, dispensaries, rest houses, tourist shelters, parking lots and more, tourist, sports centers, recreation centers, hunter's (fisherman's) houses, congress centers, campings, boats, flotels, rotels. Individual accommodation facilities include: apartments, rooms in apartments, houses, cottages for rent.

Rooms-apartments (2-, 3-, 4-room) are usually designed for long-term accommodation of families. The apartment must have a kitchen with the necessary set of household appliances, which allows you to provide almost home conditions for your stay. There is also such a category of rooms as luxury apartments, or suites, 3-, 4-room suites of high comfort, but, as a rule, there is no kitchen.

The capacity of tourists living at the same time at the recreation center "Dune", without the installation of additional beds 28 beds.

The cost of living is differentiated, i.e. the price is determined by the season and days of arrival. On weekdays it is 450 rubles / person / day, on weekends - 500 rubles / person / day. Children under 12 years old on additional place- 350 rubles, children under 5 years old who do not occupy a separate seat - free of charge. On the first floor there are five rooms, of which four are two-bed rooms and one is three-bed rooms. Also on the floor there is a kitchen (equipped with everything you need: refrigerator, electric stoves, dishes) and a utility room. On the second floor there are three three-bed rooms with a lake view, four two-bed rooms and one utility room [Appendix 1]. The rooms are the same type: beds, table, chairs, plastic windows, pictures hang on the walls, the color of the wallpaper is blue. The building is not equipped with heating and plumbing, therefore operation in winter time not provided.

4. Organizational structures of the enterprise

The aim of LLC Tourist Base Dune is to develop new economic forms of cooperation, the production of competitive goods, the provision of various services, as well as making a profit in the interests of the sites (founders) of the society and meeting the socio-economic interests of the personnel.

All hotel rooms must be carefully cleaned by a dedicated staff of maids and cleaning ladies. Before starting work, the head maid and maid must be dressed in clean and ironed uniforms or overalls.

When cleaning hotel premises, they use cleaning devices, cleaning equipment and cleaning materials. Each maid must have a trolley for transporting clean and used linen, cleaning supplies, as well as displays, the set of which depends on the category of the hotel (advertising materials, a set of writing materials, soap, shampoo, bath gel, deodorant, bathing cap, mineral water etc.).

The trolley equipment is carried out in a special room as follows: on top is laid the layout, then clean linen, below - cleaning products, disposable plastic garbage bags. Dirty laundry can be collected in large plastic bags or linen bags attached to the side of the trolley. It is prohibited to transport open linen with clean linen.

Such interrelated types of room cleaning are carried out as daily routine, intermediate (if necessary) and general.

The hotel's linen facilities include a central linen for clean linen, a central linen for dirty linen (not available if the hotel has a laundry), storey rooms for dirty linen and a daily supply of clean linen, warehouses (for new linen). The area of ​​the central linen room must be at least 6 sq. m for hotels with a capacity of 15-20 beds; 16 sq. m for hotels with a capacity of 50-100 beds; 30 sq. m for hotels with a capacity of 200-500 beds; 45 sq. m for hotels with a capacity of 800-1000 beds.

The number of sets of bed linen and towels should ensure the following frequency of linen changes:

• - bed linen every 3 days;
• - when settling in foreigners - every day;
• - change of towels - daily.

Rooms with clean or dirty linen should be painted with oil paint (in two layers) or tiled with glazed tiles. In rooms for storing clean linen

cabinets or racks are installed, the shelves of which are covered with oilcloth or plastic, and in rooms for storing dirty linen - floor racks or wooden chests painted with light-colored oil paint, sinks with cold and hot water supply. The floors in the linen rooms are covered with linoleum, plastic or metlakh tiles.

Additional bedding (mattress covers, pillows, woolen blankets, etc.) are stored in special cabinets of the duty personnel.

When accepting and dispensing clean and dirty linen, one and the same employee provides for the presence of two dressing gowns for work (when receiving and sorting dirty linen, personal protective equipment must be used - a kerchief, a dressing gown, rubber gloves). After taking dirty laundry, the worker should wash his hands and change the dressing gown.

The central linen room, storage rooms where clean and dirty linen is located must be cleaned daily (wipe racks, cabinets or chests, tables for staff, wash floors); weekly they carry out general cleaning with washing walls, doors and removing dust from the ceiling.

The office premises should not contain foreign objects and personal belongings. In the absence of a laundry room, linen can be washed by maids or a dedicated employee only in a specially equipped room. It is strictly forbidden to wash linen in rooms and service areas. If there is no laundry in the hotel, the administration must conclude an agreement for washing clothes with the city's laundry factory.

Previously, the word "businessman" made the average person imagine a respectable man in a suit driving expensive car... However, today one sixth of the country's population is engaged in business. Some trade on the market, while others are engaged in large and risky investments. (See How to make money on). This article will focus on the opening of a mini-hotel or hotel, below is an example of a business plan for a hotel for 24 rooms (44 places to stay).

Building for a hotel or hotel

Hospitality: how to open a mini hotel, hotel

To date hotel business is quite stable and profitable. You can start earning income from the hotel business in any region of the country. He is the most safe view entrepreneurial activity. An investment in a (mini) hotel or hotel will become a guarantee of permanent income, but only if a knowledgeable person is involved in the hotel.

The creation of a hotel should begin with the selection of premises. It is best to build or buy a suitable building, because renting it for a long time is far from the best best idea... (Business ideas for small town cm. ). The building on several floors is perfect for creating a small mini-hotel. A well-designed hotel business plan is needed for many purposes:

1. It is used as a ready-made presentation for investors.
2. It is constantly used for internal use as the main management tool.
3. It is needed to determine all costs, risks, "pitfalls". Roughly helps to calculate the future income of the business and its prospects.

Description of the business plan for a three-star hotel with 24 rooms

Purpose of the project: open a 3-star hotel with 44 beds (24 rooms)

Objective of the project: service and accommodation for a comfortable stay of guests of the city, tourists.

Demand: In Russia, the demand for hotel services is constantly growing. There are many reasons for this: the jump in the tourism business in Russia, the increased influx of foreign tourists, the opening of large enterprises jointly with other countries, the holding of exhibitions and seminars throughout the Russian Federation.

Taking into account the deterioration of the quality of the environment, hotels located in clean, untouched corners of nature, far from civilization, are becoming more in demand.

Marketing campaign: To ensure a sufficient number of clients, the hotel will be advertised using printed publications (newspapers, magazines), leaflets with advertising information about the new hotel, and the Internet. Also, agreements will be concluded with several travel agencies to advertise our hotel to tourists.

Hotel production plan

The area of ​​the hotel is 1200 square meters. Includes 24 rooms for accommodation, of which:

• Deluxe rooms - 4 pcs.
• 2-seater - 16 pcs.
• 1-seater - 4 pcs.

The hotel also has entertainment facilities:

• Cafe;
• Restroom;
• Billiards.

The financial side of the hotel business plan

The duration of the calculation period is 2 years (time of construction of the building) plus the time of subsequent operation.

A) The total amount of investments - 18-24 million rubles:

• building construction - 800 thousand - 1.2 million rubles.
• arrangement of the territory, construction of a parking lot - 3 million rubles.
• design and pre-design work - 11.4 - 14 million rubles.
• purchase and installation of equipment - 2.8 - 4.8 million rubles.

It is necessary to take into account the possible unplanned expenses.

B) Operating costs will consist of:

• Salaries and transfers to social funds.
• Operating costs.
• Spending on repairs, hotel maintenance.
• Possible tax for the use of the land.

The salary of employees (manager and six to seven employees of the service personnel) will amount to 1.44 million rubles. in year.

Operating costs consist of payments for electricity, water and heat supply. This also includes the purchase of food and detergents, payment for communications, and so on. The operating cost will be 800 thousand - 1 million rubles. during the accounting period of the hotel operation.

C) Main sources of income:

• Income from renting rooms - 6 - 7 million rubles,
• Income from food and drinks 1.4 - 1.8 million rubles.

Additional sources of income:

• Billiards - 100-200 thousand rubles.

The total annual income of the hotel (hotel) will be: 7.7 - 9.5 million rubles

The project will pay off in 5 years, the profitability is 60%. Using discounting in determining the payback period, we can name the figure at 6 years.

The discount rate in a market economy depends on the percentage of the deposit on deposits, however, in practice, more often than not, increased values ​​are used, taking into account the unstable economy and investment risks.

Over time, the scope of hotel services can be significantly expanded by adding several innovations:

• Swimming pool;
• Sauna;
• Summer cafe;
• Playground for children;
• Bowling;
• Massage room.

This example of a hotel business plan will help you open a mini hotel (hotel), as well as take out a bank loan for business. Good luck to you!