6 advantages of Tutu.ru:
- An accessible and understandable site even for those who buy air tickets for the first time;
- The site has all the offers from 320 leading airlines;
- Airfare prices are reliable and up-to-date;
- Our contact center always answers any questions about the purchase;
- We will help you return or exchange tickets issued at refundable fares;
- We have accumulated extensive experience with air tickets since 2007.
Did you know:
How to buy a ticket without leaving your home?
Indicate in the required fields the route, date of travel and the number of passengers. The system will select the option from the hundreds of airlines.
From the list, select the flight that suits you.
Enter your personal data - they are required to issue tickets. Tutu.ru transmits them only through a secure channel.
Pay for tickets by credit card.
What does an e-ticket look like and where can I get it?
After payment on the website, a new record will appear in the airline's database - this is your e-ticket.
Now all information about the flight will be stored by the carrier airline.
Modern air tickets are not issued in paper form.
You can see, print and take with you to the airport not the ticket itself, but the itinerary receipt. It has a number e-ticket and all the details of your flight.
Tutu.ru sends the itinerary receipt by e-mail... We recommend to print it and take it with you to the airport.
It can come in handy for passport control abroad, although you only need a passport to board the plane.
How to return an electronic ticket?
The airline determines the ticket refund policy. Usually, the cheaper the ticket, the less money you can get back.
To return the ticket as soon as possible contact with the operator.
To do this, you need to answer the letter that you receive after ordering tickets on the Tutu.ru website.
Indicate in the subject line "Ticket refunds" and briefly describe your situation. Our specialists will contact you.
The letter that you receive after ordering will contain the contacts of the partner agency through which the ticket was issued. You can contact him directly.
Singapore Airlines is one of the world leaders in air travel. Together with the "Singapore Girl", a globally recognized symbol, the airline provides high standards of service and provides passengers with an ultra-comfortable flight experience. Singapore Airlines, which celebrates its 70th anniversary in 2017, has one of the youngest aircraft fleets in the world with 108 passenger ships, and the airline's route network, including SilkAir, covers 103 destinations in 35 countries. Singapore Airlines operates regular flights from Moscow to Singapore 5 times a week (except Wednesday and Sunday) and opened on May 30, 2017 regular flights from Moscow to Stockholm.
Interesting facts about Singapore Airlines:
Singapore Airlines celebrated its 70th anniversary in 2017
Route network Singapore Airlines (including flights subsidiary SilkAir) covers 103 destinations in 35 countries
Singapore Airlines operates regular flights from Moscow to Singapore 5 times a week (except Wednesday and Sunday)
On May 30, 2017, the airline also opened regular flights from Moscow to Stockholm, with a frequency of five flights a week.
In November 2017, the airline introduced a new unique interior for the cabins Airbus aircraft A380, redefining premium travel
See you soon with Singapore Airlines!
From Moscow to Asia from 34,000 rubles!
Reservation: from 23-07-2019 to 11-08-2019
Travel dates: from 07/23/2019 to 06/15/2020
Special offer from Singapore Airlines.
Singapore Airlines to invest 50 million SGD in modernizing business lounges at Changi Airport
Singapore Airlines plans to invest over SGD 50 million in a major upgrade of the SilverKris and KrisFlyer Gold lounges at Terminal 3 at Changi Airport. Reconstruction will begin in August 2019 and is expected to be completed by mid-2021.
As part of the project, the total area and capacity of Singapore Airlines business lounges in Terminal 3 will increase by 30%. Guests will appreciate spacious open spaces, enhanced comfort facilities and a wide range of gastronomic offerings - all tailored to meet the needs and preferences of customers. Designers from architecture studio Hirsch Bedner Associates were brought in to work on the Singapore Airlines project to provide a fresh take on airport lounges. Combining modern style with home comfort, they managed to create unique and elegant spaces, the interior of which seems to be timeless.
From Moscow to New Zealand from 80,000 rubles! Special offer from Singapore Airlines
Reservation: from 22-06-2019 to 07-07-2019
Travel dates: from 22-06-2019 to 31-03-2020
New Zealand attracts tourists from all over the world with its unique nature... This distant country is unlike any other country in the world, the widely developed environmental movement here contributes to the preservation of all natural splendor in its original form, even near large cities.
New Zealand is a country dominated by nature, so there is a direct road here for extremists and active tourists. Waterfalls and geysers, beaches and glaciers, hills and lakes - this is an incomplete list of its beauties.
Hurry up to take advantage of the special offer from Singapore Airlines!
From Moscow to Thailand from 35,000 rubles! Special offer from Singapore Airlines!
Reservation: from 06/20/2019 to 07/07/2019
Travel dates: from 06/20/2019 to 03/31/2020
The land of smiles is an ideal place for a spiritual rest! A special offer from Singapore Airlines, Thailand is waiting for you!
From Moscow to Australia from 71,000 rubles!
Reservation: from 06/20/2019 to 07/07/2019
Travel dates: from 06/20/2019 to 03/31/2020
Australia is unique country, hospitable and extraordinary beautiful land, which keeps true wealth, including rare natural phenomena, as well as amazing representatives of flora and fauna. Australia's natural attractions are striking in their beauty. The unspoiled nature here contrasts with the most modern metropolitan areas. Scuba diving and golf lovers from all over the world come here, while adventure lovers follow the routes of local discoverers again and again. In short, these lands are a real treasure for tourists from all over the world.
Give yourself unique journey... Special offer from Singapore Airlines!
Singapore Airlines and Moscow Domodedovo Airport celebrate two years of flights on the Moscow - Stockholm route
Singapore Airlines and Moscow Domodedovo Airport celebrate two years since the opening of regular flights on the Singapore (SIN) - Moscow (DME) - Stockholm (ARN) route.
“We offer Russian passengers a convenient and comfortable way travel to Stockholm, as well as the opportunity to try the legendary service of "Singapore Airlines". We are happy to celebrate the anniversary of this important event and sincerely thank our customers and partners for their all-round support, ”said Biren Poh, Head of the Representative Office of Singapore Airlines in Russia.
“We are glad that passengers highly appreciated new route and are increasingly choosing it for flights between Asia and Europe. This is a unique destination for the Moscow air hub, which, thanks to our partners from Singapore Airlines, increases the attractiveness of transfer flights through Domodedovo Airport. We are confident that the route has great potential for a further increase in traffic volumes, ”said Igor Borisov, director of Moscow Domodedovo Airport.
Since 2017, the passenger traffic on the route has amounted to almost 86 thousand people. Flights to the Swedish capital are carried out on the innovative Airbus A350-900 aircraft five times a week, on Mondays, Tuesdays, Thursdays, Fridays and Saturdays.
Moscow Domodedovo Airport and Singapore Airlines have been cooperating since 2006. Over the entire period of partnership, the companies have served 1.8 million passengers.
SIA Group's annual revenue reaches a record 16.3 billion SGD
2018-2019 financial year
Despite the challenging market environment, the Group's operating income in the 2018-2019 fiscal year amounted to a significant amount of SGD 1.067 million (see Note 1). The Group achieved record revenues from the initiatives implemented under the transformation program.
Even taking into account the 31.1% decrease in operating profit (-482 million SGD) from 1,529 million SGD last year (see Note 2), the Group performed well. The company achieved strong performance on the back of a rise in expenses of 1 billion SGD (+ 25.1%), mainly associated with a rise in fuel prices by 21.6%, as well as the lack of one-off income recorded last year (-243 million SGD ) (see Note 3).
Singapore Airlines once again named World's Best Airline by TripAdvisor
For the second consecutive year, Singapore Airlines has been named World's Best Airline by the renowned travel site TripAdvisor in the Travelers' Choice Award.
“We are honored to once again become the owner of the prestigious title of Best Airline in the World,” commented Goh Choon Phong, CEO of Singapore Airlines. “We would like to thank our passengers for the support, as well as the airline employees around the world, who do their best every day to provide travelers with an incredible flight experience.”
“Congratulations to Singapore Airlines on another Travelers' Choice Award. This prestigious award identifies travelers' favorite airlines based on feedback from our users around the world, ”said Bryan Saltzburg, TripAdvisor President of Air, Cruise and Road Travel. “This high user experience pays tribute to the airline's excellent service, unrivaled quality and high values. The Singapore Airlines team can be proud of the award, as many passengers prefer this particular airline when choosing an air carrier.
The 2019 Travelers' Choice Awards were selected based on feedback from travelers around the world. Particular attention was paid to such parameters as the quality of service and services, as well as customer satisfaction.
To determine the winners, TripAdvisor uses an algorithm that takes into account the quantity and quality of airline reviews and ratings over the past 12 months.
Singapore Airlines launches NDC direct ticket sales via Skyscanner
Singapore Airlines announced the start of direct sales of tickets for the airline's flights for Russian passengers through the site for search and booking flights Skyscanner according to the new standard for distribution of air services (New Distribution Capability, NDC). Flights can now be purchased on Skyscanner or mobile application directly, without having to go to the official website of the airline to complete the booking.
NDC is a new industry standard for the exchange of data between airlines and online agents developed by the International Association air transport... Thanks to NDC, any certified airline can sell tickets directly through metasearch engines, and they, in turn, receive the most complete information about the airline's services in a standardized format. The NDC protocol is used as part of Skyscanner's Direct Booking solution through which Singapore Airlines has been integrated.
NDC and Direct Booking technologies allow search engine users to compare not only the cost of air tickets, but also the full range of services offered by various airlines: detailed information on fares, exchange or cancellation of flights, bonus miles, options for upgrading the class of service and baggage allowance. Entering passport data, payment for selected flights is carried out directly on the portal or in the Skyscanner application. From March 2019, Skyscanner will also offer an onboard seat selection option. Customer support (such as refunds or exchange of tickets) remains the responsibility of the airline.
Singapore Airlines is certified by the NDC of the third - highest - level, which implies the management of both offers and orders. Thus, the airline has full control over how fares are offered, the process of booking, payment and ticketing.
Mr. Biren Poh, Head of the Representative Office of Singapore Airlines in Russia, noted:
“Singapore Airlines is committed to providing exceptional service to passengers at all stages of their interaction with the airline, including streamlining and simplifying the flight booking process through our collaboration with Skyscanner on the new NDC air service distribution standard. We will continue to develop partnerships with third-party airline ticketing channels, making it easier for our customers to access Singapore Airlines' services. ”
Igor Novikov, Senior Commercial Manager at Skyscanner:
“Singapore Airlines ticket sales complement the list of destinations and airlines available through Skyscanner's Direct Booking platform. Travelers will immediately see the entire range of airline fares and will be able to choose Additional services including your seat and complete your booking directly on Skyscanner without having to go to the airline's website. Our statistics confirm that this approach makes it easier for travelers to buy a ticket and increases efficiency for the partner. "
Singapore Airlines and Skyscanner signed the NDC in May 2018. The goal of the partnership was to provide airline customers with an easier and more quick way booking flights through Skyscanner. Additional features will gradually appear on the portal in the near future.
SIA Group's revenue increased by 265 million SGD
SIA Group FINANCIAL PERFORMANCE
III quarter of 2018-2019 financial year
The Group's revenue increased by 265 million SGD (+ 6.5%) year-on-year to 4,342 million SGD, primarily due to an increase in revenues from transportation (+ 248 million SGD) driven by an increase in passenger demand (+ 245 million SGD or 7.7%).
The Group's passenger traffic grew by 8%, which exceeded the growth in the carrying capacity and contributed to the improvement in the load indicator by 0.9% to 83%. Revenue per seat-kilometer increased by 1.3% as a result of the Group's transformation program.
Revenue from cargo transportation remained at the level of the previous year (+3 million SGD or 0.5%). The result for the third quarter was influenced by an increase in the profitable rate by 3.4% on the one hand and a decrease in the volume of transported goods on the other (-2.8%). The Group's Engineering Division posted revenue growth of SGD 16 million (+ 14.2%), driven primarily by an increase in ongoing maintenance aircraft.
The Group's expenses increased by 331 million SGD (+ 9.1%) to 3,954 million SGD, mainly due to an increase in net fuel costs (+ 227 million SGD or + 22.2%). The Group's expenses on fuel excluding hedging increased by 285 million SGD, mainly due to an increase in the average fuel cost by USD 16 per barrel (+ 21.1%). At the same time, the Group received a higher income from hedging compared to the previous year (+58 million SGD or + 131.6%).
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Singapore Airlines is one of the best airlines Asia, which is confirmed by numerous awards and the highest ratings from prestigious consulting agencies. More than 20 million passengers from 40 countries of the world become its clients annually.
Buy a Singapore Airlines ticket
Singapore Airlines is based at Singapore Changi Airport. It was founded back in 1972, and today, it is the country's national carrier. The company has frequent sales of air tickets, as well as discounts on entertainment and purchases in stores and shopping centers Singapore.
Aircraft of Singapore Airlines
Singapore Airlines prefers to use only new Airbus aircraft A330-343E, Airbus A340-541, Airbus A350-941, Airbus A380-841, Boeing 747-412, Boeing 777-200, Boeing 777-212ER, Boeing 777-312, Boeing 777-312ER, Boeing 787-912. After 5-7 years of operation, old aircraft are replaced with new ones.
Singapore Girl
Singapore Airlines flight attendants are the benchmark for Asian grace and hospitality. Most of the girls who will take care of your comfort during the flight are the winners of beauty contests.
All Singapore Airlines flight attendants wear one of 4 Sarong Kebaya colors designed by Parisian couturier Pierre Balmain. The colors of this batik garment represent the position of a flight attendant.
Singapore Airlines Suites
Seats of this class are available only in the A380. When you choose Singapore Airlines Suites, you get a personalized cabin, finished in leather and wood, which has several fixing options and can be adjusted to your needs. Each booth has a 23 ”LCD screen and a variety of USB ports and adapters to allow external devices to be connected to it.
The airline provides "room service" and "Book the Cook" services. Gourmet meals prepared by Singapore Airlines chefs are served with Givenchy crockery and cutlery.
Singapore Airlines First Class
Each Boeing 777-300ER has 8 spacious seats for first-class passengers, equipped with everything necessary for a comfortable flight.
For first-class passengers, the airline offers an exclusive "Book the Cook" service. 24 hours before departure, you can order any of 60 dishes from various cuisines of the world.
Singapore Airlines Business Class
The Singapore Airlines Business Class seats, upholstered in premium leather, are considered the most spacious in the world! Every detail is designed to provide passengers with maximum comfort. Chairs can be fixed in different positions, adjusting to the ergonomics of the body and can be folded into a completely flat bed.
Singapore Airlines Economy Class
Among the numerous air carriers in the world, one of the most demanded and popular among passengers is the world's largest air carrier Singapore Airlines, official website of the company - www.singaporeair.com... The reason for the popularity of the well-known air carrier can be explained by excellently organized work, constant care for its customers, and the provision of exceptionally high-quality services. It is these moments that are noted by grateful passengers in the form positive feedback, which can be read to everyone, without exception, when visiting the forum for discussions. In addition to the forum, everyone will be able to familiarize themselves with both passenger reviews and advantageous offers by visiting the official website in Russian of Singapore Airlines.
The world-famous airline began its history of development in the 50s of the last century. It took the airline only a couple of decades to gain the trust and respect of numerous customers who were able to appreciate the quality of the services provided and the respectful attitude of the staff.
The airline, of course, did not stop at its achievements, having determined for itself the most basic goals - to improve the level of service for all customers, without exception, and to replenish its own aircraft fleet with modern, high-class aircraft. Having applied the maximum effort and effort, everything that was planned was realized into reality, because it is not for nothing that many companies - competitors consider this particular air carrier to be an ideal model for the so-called imitation.
At the beginning of its career, the airline operated only three air destinations under the Malayan Airways name. Aircraft from the Singapore Air Terminal served passengers in the following directions:
- Ipog;
- Lumpur;
- Penang.
Rapid growth and development helped the airline not only to increase the number of destinations, but also to replenish its own fleet with more modern ones. by aircraft... In the early 60s, the airline was renamed Malaysia-Singapore Airlines as the Malaysian Federation decided to withdraw from the general membership. And in the 70s of the last century, the airline was divided into two independent companies - Singapore Airlines and Malaysian Airline, as the leadership of Singapore and Malaysia could not find a compromise on some issues. It is this period that is considered to be the beginning of the development of the world famous airline Singapore Airlines. According to analysts, several factors have helped Singapore Airlines achieve this success:
- consistency of work;
- staff, which consists only of highly qualified professionals;
- constant care of their clients;
- the use of exclusively high-quality air equipment, which undergoes a thorough technical check before embarking on each flight.
It was these moments, as well as the embodiment of bold undertakings, that helped the airline to take a leading position in the world "air top".
The main air terminal of the airline is located in Singapore and operates under the name "Changi". It was this air hub that several years ago was deservedly recognized as the best in the whole world. The convenient location of the base air berth allows the airline to operate non-stop flights to the Australian continent from European states and to countries located in Southeast Asia.
Home page of the official site
Aviation fleet of the company
Singapore Airlines currently has over 100 models of the most advanced airliners. All aircraft, without exception, are equipped with state-of-the-art technical systems and devices, thanks to which the flight is carried out with maximum safety for passengers. In the cabin, clients are comfortably accommodated in modern, soft armchairs, the interior is chosen in such a way that they can relax and serenely overcome even the longest flight. The airline currently operates flights on the following wide-body aircraft models:
- Airbus A 340-500 and 330-900;
- Boeing 777-300 and 777-200;
- In the near future, the management plans to replenish the aircraft fleet with Airbuses A 350-900 and A 380-800.
The average age of the aircraft in operation does not exceed 7 years.
Airline contact details
Currently post general director is located in Chu Chun Sen, Singapore Airlines in Moscow telephone number +7 495 363 3062. He works around the clock and will help customers to get an answer to any question of interest, both regarding the operation of the air carrier and the cost of air travel.
The representative office of Singapore Airlines in Moscow is located at the Domodedovo International Air Terminal in office 3/31. The office in Moscow operates at the address - Olimpiyskiy Avenue, 17, on the 7th floor.
As we noted earlier, the official website in Russian for Singapore Airlines will help visitors get information about:
- special offers and promotions that are beneficial to customers;
- online registration;
- booking a ticket for the desired flight;
- advance car rental, upon arrival in another country or hotel room;
- convenient purchase of an air ticket at a reasonable price.
In addition to these questions, site visitors can easily find out the following:
- what classes the passengers are served in;
- what are the allowances for baggage and personal belongings;
- how is check-in for a flight at an air harbor;
- what is Changi airport and what services arriving tourists will be able to receive there;
- what service is provided on board the airliners.
Singapore Airlines flight attendants
Moreover, by visiting the airline's website at a convenient time for themselves, passengers will be able not only to book an air ticket for the desired flight in convenience and comfort, but also to choose the most convenient seat in the cabin. And you can pay for the purchase both in cash through a courier and by bank transfer. To use or refuse the services of the Singapore Airlines air carrier, of course, everyone must decide for himself individually, weighing all the pros and cons. Well, if you decide to use the services, you should definitely leave your own review so that other users can evaluate the quality of the services provided by a real example.
To appreciate the comfort that the company provides, watch the video below. Even though it's on English language, it provides enough visual information. The video shows the Singapore Airlines Economy Class.
In contact with
Airline Singapore Airlines, Singapore: aircraft fleet, routes, passenger reviews.
Singapore Airlines is the national carrier of Singapore and the largest airline in the country in terms of number of flights, size of air fleet and number of employees. For many who have flown this airline, its service is associated with royal comfort. The company does not have budget flights, and a rather large sum will have to be paid for a plane ticket. But the service you receive on board will exceed your expectations, regardless of the class you choose to fly. It is not for nothing that Singapore Airlines has been among the limited number of the world's best air carriers for several years in a row.
Cooperation with many other airlines and airports in the world, as well as membership in the international alliance Star Alliance gives Singapore Airlines great development prospects. Initially, the company was founded under the name Malayan Airways - this happened back in 1947. The company's air fleet includes only the most modern aircraft whose salons are equipped in a non-standard way. Singapore Airlines passengers are offered not only traditional seats economy and business class, but also whole suites with a large armchair-bed, reminiscent of comfortable hotel rooms.
Singapore Airlines has been ranked among a limited number of the world's best airlines for several years in a row.
Flight geography
The home airport of the main Singapore airline is Changi Airport - the country's main airport and the main aviation hub in all of Asia. Most flights are operated from here.
Singapore Airlines flies to over 65 destinations on all continents. Most of the flights are carried out on South-East Asia, as well as due to the successful location of the base airport, Singapore Airlines operate non-stop flights from Europe to Asia and Australia. Many who have used the flights of this company note the highest level of service on board. It is this factor that the company pays most attention to. Even for economy class flights, it is possible to book a seat in the so-called quiet zone - a separate compartment in the aircraft cabin, where passengers with children under 12 years old are not allowed.
Singapore Airlines
Aircraft fleet
The aircraft used by the company are predominantly Airbus and Boeing. different models, including the most modern modifications. In total, the fleet consists of 100 aircraft, many of which divide the cabin into three classes: economy class, business class and first class. Transcontinental flights are furnished with great comfort.
Singapore Airlines was the first to launch an aircraft with two decks, the Airbus A380, on scheduled flights.
Services on board
The airline "Singapore Airlines", despite the high cost of its tickets, does not seek to reduce comfort in order to reduce the cost of flights. Their motto is complete comfort on board, and the company's flights are truly intended for those who value convenience. By the way, Singapore Airlines recently became the second airline in the ranking of the most beautiful flight attendants on board, behind only Air France.
Airline customers can count on a comfortable flight, rest in comfortable chairs with a soft headrest, as well as watching their favorite entertainment programs on an individual 10-inch screen. Internet access is available for a small fee.
Passengers traveling with small children must request a special baby food and a cradle for sleeping (for a child up to 14 kg). Also on board the aircraft, in limited quantities, there are baby hygiene products and feeding bottles. The airline provides escort services for a minor child aged 5 to 12 and people with disabilities. This service is paid and requires special documents. Women from 36 weeks pregnant are not allowed on board. From the 28th week of pregnancy, you must have a medical certificate.
The plane can carry 30 kg of luggage and 7 kg hand luggage... Passengers with small children are allowed an additional 10 kg baggage allowance. When booking plane tickets, you can order special meals (baby, vegetarian, gluten-free, etc.).
Business Class
Passengers of this class will be able to fly in comfortable wide seats with plenty of personal space. An order for the main menu must be made 24 hours before departure. There is a bar on board where you can sit at a table and have a drink.
You can listen to music or watch a movie on the 15-inch personal screen. It is possible to connect to the Internet. On board the aircraft, you can take two pieces of hand luggage, 7 kg each, and in the luggage compartment - 40 kg.
Loyalty program
Customers of the company can become members of the PPS Club program and earn miles, which are redeemed for tickets, services and much more.
Contact Information
Airline address: 2 Orchard Turn # 04-05 ION Orchard Singapore 238801 (Above Orchard MRT station), Singapore; tel .: +65 6223 8888.
Representative office in Russia: Moscow, Olimpiyskiy Avenue, 14, Business Center "Diamond Hall", 7th floor; tel .: +7 495 775 30 87.
