Russian history airlines " VIM Airlines» dates back to 2002. A year later, the young company becomes the official air carrier of goods and passengers. Since 2004, the company has reached a new level by increasing the number of aircraft, and at the same time mastering new directions of flights. Thanks to these actions, already in 2004 the company became a leader in the provision of charter flights to existing tourist destinations. It is part of the holding of the same name with the Russian Sky air carrier.
Activities of the airline "VIM Airlines"
VIM-Avia expanded the scope of its activities in 2006 and established an official partnership with the UN, fulfilling its orders. A year later, strategic measures aimed at further growth of the airline contributed to the fact that VIM Airlines became the leader in the number of passengers carried. Intensity air transportation increases significantly as a result of effective company management and excellent work of the staff.
Modern air park
The company owns the most modern ships equipped with audio and video equipment and the most effective means of ensuring the safety of air travel.
The sphere of influence of VIM-Avia on the territory of Russia is constantly growing due to the rapid growth in the volume of its air traffic.
The main task of the company is to organize a safe and comfortable flight for aircraft customers. Why does the air carrier carry out continuous updates? air fleet... For the same purpose, strict compliance with international standards and norms for the operation of civil aviation vessels is ensured.
Note that 2010 was marked for the Russian air carrier VIM-Avia with the receipt of the IOSA Certificate. Thus, the International Association air transport recognized the safety of flights operated by the airline in all directions.
Wim Avia's plans for the future
The number of passengers carried by VIM-Avia over the past year has already exceeded two million. The airline's management seeks to further increase this figure and plans to bring it to 5 million passengers. To achieve the goals in a short time, the air carrier company expands the geography of flights and equips its fleet the latest liners ensuring more efficient work.
The constant holding of promotions, the introduction of preferential tariffs contributes to attracting new customers and increasing passenger traffic.
Social priorities
"VIM Airlines"- a socially oriented company that carries out charity in various areas. The Russian airline helps war and labor veterans, supports orphans, students, and provides funding in the field of culture and sports. Support is provided to people who find themselves in a difficult situation due to extraordinary events.
Special conditions for purchasing tickets and registration
Tickets for flights operated by the major Russian air carrier VIM Airlines are sold at the airport ticket offices; there is a possibility of ordering on the website. Payment for tickets for the company's planes is carried out in cash and non-cash form.
The carrier has implemented an online check-in procedure for the greater comfort of its customers.
Online check-in gives VIM Airlines passengers a choice of free space in the aircraft cabin, the opportunity not to stand at the check-in counter if there is no baggage. For the convenience of customers not burdened with luggage, self-check-in kiosks were set up at the airport. Registration in them is not difficult and does not take up much-needed time. Passengers on flights to certain international destinations can book an empty seat in the cabin at their discretion using a mobile device.
IATA code: NN, ICAO code: MOV
Contact Information
- Address: 119052, Russia, Moscow, st. Novokhokhlovskaya, 23/1.
- Telephone: +74956429611;
- Email: [email protected];
- Official site:
Aircraft fleet
The company's fleet consists of 11 medium-range Boeing 757-200 aircraft.
Boeing 757-230 // www.airliners.net
Route network
The airline operates flights in the following directions:
|
|
|
Carry-on baggage rules
For economy class passengers - no more than one piece of baggage weighing up to 5 kg, with the maximum dimensions of three dimensions - 55x40x20 cm;
For business class passengers - no more than two pieces of baggage weighing up to 5 kg each, with the maximum dimensions of three dimensions - 55x40x20 cm.
Baggage rules
The following weight baggage allowance applies to Vim-Avia flights:
- 30 kg - business class;
- 20 kg - economy class.
On some flights the value of the norm free carriage luggage increased. This information can be found on the official website of the carrier www.vim-avia.com.
Service classes and cabin layout
All aircraft of the company are equipped with audio and video systems. Video monitors are installed in the aircraft cabins.
Business Class
The distance between the seats in the business class cabin is 84 cm. Business class passengers are offered cold and hot meals, juices, soft drinks, tea and coffee, and alcoholic beverages.
Economy class
The distance between the seats in economy class is 79 cm. Passengers of economy class are offered cold (for a flight duration of up to 2 hours) or hot (for a flight duration of more than 2 hours) meals, soft drinks, juices, tea and coffee. Wine, beer, cognac, champagne and pastries can be purchased at an additional cost.
Seat selection on the plane
Latest reviews
Were supposed to fly from Tenerife on 09/29/17. From 26.09. Looking at the news, the hope that we would fly away on time was tending to zero with every next day. As a result, after regular reports in the media on 09/28/17 about that. that more than 300 passengers cannot fly from Tenerife, it was decided to take tickets for Aeroflot (the cost by the way ... the whole review
Flight # 9317 Dalaman has been unable to fly for more than 16 hours. I was supposed to fly on 09/25/2017 at 6-20, check-in for the Dalaman flight was at 3-50. As a result, already 5 times the flight was postponed to a new time. Now check-in for this flight will be made (via the Pulkovo electronic scoreboard) from 11.40-13: 00. Departure time ... whole review
From 23.09.2017, flight NN-556 was scheduled to depart by VIM Avia at 13.20. The flight was postponed all day until the check-in began at 3.30 and immediately postponed for another 6.35. This is horrible. If you cannot service, then there is nothing to take. It's a pity time. which is lost. I can’t fly from Yerevan to Moscow. Is it really not when not ... the whole review
Flight 283 Moscow-Salonniki on September 16 was delayed for a couple of hours. Flight 284 Thessaloniki-Moscow 23.09. back was detained for a long time (10 hours). Yes this is bad. But, I would like to thank the pilots and flight attendants. Thanks. The plane was also good. As for the schedule, this is primarily a question for the responsible authorities. Federal Air Transport Agency and the Ministry of Transport ... the whole review
There is no worse company.
All items:
- adherence to the schedule;
- staff training;
- business culture.
These parameters are just at zero:
- flights fly whenever they want (for example, flight NN-357 of 09/16/2017 instead of 16 departed at 21-30, and this is not an isolated case);
- the staff is rude (a company representative in Domodedovo (was 09/16/2017) about the reason ... the whole review
I am trying to take flight НН117. About 20 minutes after the scheduled departure, an hour delay is announced. And so 3 times. Online registration does not work. It is not possible to get through to the help desk. There is already one flight left. Soon the second will fly away. They are waiting for all competitors to fly away in that direction. A fig company in general. whole review
Flight NN9316 from Antalya, which was supposed to be 12.09 at 9.05, was first moved to 12.09 at 22.30 and then moved to 8.40 13.09, but at that time we did not take off, the next time is 15.30, then 17.20 after 17.40. eventually took off at 18.30. In total, about 33 hours of delay, which is the most ... the whole review
Flight 9305 Moscow-Antalya, booked at 06-00 on 09/13/2017.
Twice the flight was postponed, as a result, flight 9313 was recorded at 13.20 from Domodedovo.
Upon arrival at the airport at the appointed time, it turns out that the flight has again been moved to 16.40. On the board of departures, all flights of this, with the permission of the airline, "burn" red, either delayed or canceled. People ... whole review
Today we flew on flight nn5722 at 10.50 (seats 42g and d) from Antalya to Moscow, having read horrible reviews until the last, they were afraid that there would be delays, the child flew for the first time. They even prepared money in case of delays. To take any regular ticket and fly away in the end. But we were lucky, we flew out at 10.57, 7 ... the whole review
Flight NN116 departure time on September 10 at 20:25, as a result postponed to September 11? , and then the question is when will we fly and who will reimburse? Why and where is the management looking? whole review
Thessaloniki-Moscow. 09-09-20017.
The flight in the schedule was shifted by 7 hours, with a new scheduled departure at 20:50, we sat all night at the airport with information just about. In the morning we were taken to the hotel (2.5 hours on the way).
It's great, the sun, the air, but there is no understanding when the flight and the suitcases are checked in ...
Representatives said that:
- the plane was late for ... the whole review
Flight NN 283 - check-in from 13:30 for departure at 16:30. At 13:32 they announced that the flight was delayed until 20:15. The reason is that our plane took off for Yerevan with a delay of more than 5 hours. Considering the time of his return, it is unlikely that we will leave before 21 ... disgusting! Lost day of rest and got problems with transfer for ... full review
We flew on a VIM-AVIA flight No. NN9309Y 08/22/2017 Moscow-Antalya.
The announced departure time is at 5:30.
When checking the status of the voucher, it was found that the departure time was postponed to 18:00 (more than 12 hours). The travel agency TUI did not receive a notification about the transfer of the flight.
Upon arrival at Domodedovo airport, we find out that the flight has been postponed for ... the whole review
Flight 126 Irkutsk-Moscow on August 15 was carried out on time, without delays. Flight 125 Moscow-Irkutsk on September 2 was also organized according to the schedule. This made me very happy, because after reading the reviews about the airline, we were prepared for the worst. But everything took place on time and we were satisfied.
The only thing I didn’t like was the food on board.
Vim Airlines or VIM-avia is a Russian carrier that performs domestic and international flights from Moscow Domodedovo airport. When planning a flight, it is necessary to clarify all information about the carrier in advance so as not to encounter surprises. Like every air carrier, VIM-avia has a number of nuances.
Carrier information
The VIM-avia company operates flights to Europe, Central Asia and across the Russian Federation from the Moscow Domodedovo airport. The history of the airline dates back to 2002. "VIM" are the initials of the founder of the company.
Airline code - NN. The carrier specializes in domestic and charter flights. Flights by the airline's planes are recognized as safe, but the carrier cannot boast of being obligated. According to statistics, this airline is more often than others in the Russian Federation delaying charter flights.
The number of passengers transported by Wim Avia in 2016 exceeded 2 million.
Vim Airlines - Russian airline, and the official site is made entirely in Russian. The site contains detailed information about the company, as well as contact information and the phone number of the service center. Thanks to a simple and intuitive interface, you can quickly book a ticket on the website. The company also offers online check-in for flight NN (carrier code), which saves time for each passenger.
Online registration
Before checking in for a flight online, you need to know the specifics of this service. Registration on the website becomes available no earlier than a day before the flight and closes 4 hours before the departure of the aircraft.
A passenger cannot check-in online in the following cases:
- age up to 14 years old if unaccompanied;
- pregnancy;
- difficulty walking with disability or excess weight.
Passengers carrying animals, as well as people with babies, must check in only at the airport counter. Also, restrictions are imposed on deportees, exiles and passengers in custody.
At online registration there is no way to order Additional services, therefore, if you need to arrange escort or transportation of animals, you should check in at the airport.
Benefits of registering on the company's website:
- lack of queues and a large margin of time;
- independent choice of a seat in the cabin;
- self-printing of landing tickets.
Important! If the passenger does not have luggage, except hand luggage, online registration eliminates the need to go to the counter at the airport.
To register, you need to go to the corresponding page. There you need to enter the following data:
- the name of the passenger;
- flight number;
- e-ticket number.
The date of the flight is also selected in the corresponding window. After being identified, the passenger will be redirected to the check-in page for the flight. If the check-in is already open, in the corresponding window, select the passenger's surname and click the "Go to check-in" button. The site will then redirect to the page for choosing a seat in the salon. The seat map, depending on the flight, is colored in several colors. Not every sector of seats is available with online registration. So, places superior comfort require an additional fee of 1000 or 2000 rubles (depending on the distance of the flight) and are paid only at the check-in counter at the airport.
Having chosen the place you like, you must click the button at the bottom of the page and confirm the correctness of the entered data. The passenger will then be redirected to the printout page boarding passes... They can be printed immediately or sent to yourself by email.
If you have a printed boarding pass, there is no need for additional check-in at the counter if the passenger does not check in the baggage. Therefore, for passengers with carry-on luggage, online check-in is a great way to avoid queues at the counter. But do not forget that you need to arrive at the airport well in advance in order to have time to go through all the customs formalities.
Important! Groups of more than nine passengers cannot check in online.
If a passenger has any difficulties with printing boarding passes, you can solve this problem directly at the check-in counter at the airport. You should ask for help no later than an hour before the flight departure.
Airline fares
The airline has 5 fares:
- Promo;
- Economy;
- Economy plus;
- Economy Comfort;
- Business.
Priority during check-in for the aircraft is given to the passenger who has bought tickets for the Economy Comfort and Business fares. These fares also include improved meals and a larger baggage allowance.
The most budgetary tariff is "Promo". When purchasing tickets at this fare, you should take into account that the terms of the fare exclude the possibility of a ticket refund or a change in the flight date.
If you need to return the ticket, you should contact the place of purchase. In this case, the passenger must have a passport with him. If the ticket was purchased on the site, in order to process a refund, you must send a request to the address Email service center of the carrier.
The cost of a ticket refund penalty depends on when the transaction was made. If the refund is made more than a day before the flight, the cost of the service is 1000 rubles. If there are less than 24 hours left before the flight, the fine is 1000 rubles and half of the ticket price. Returning a ticket after the plane takes off will cost 2,000 rubles and half the cost of the ticket.
Important! If you need to exchange a ticket, you will have to pay a fine. There is no exchange in the company, so you should issue a refund and then purchase a new ticket.
Special offer from the company
On some destinations that involve a long flight, passengers can use the hotel accommodation service for one day free of charge. The service is available only for flights departing from Irkutsk, Yakutsk, Anadyr and a number of other cities. The service is also available for flights to these cities. A detailed list of directions should be found on the official website or in the service center.
Accommodation of passengers departing from Domodedovo airport is possible no earlier than a day before the departure time. The accommodation service is not provided if there are less than five hours left before departure.
In order to use the service, the passenger must contact the ticket office of the airport before the flight or immediately after it. The service is provided only with a passenger ticket.
Important! Accommodation is provided free of charge for one day, but does not include meals at the hotel.
Carriage of baggage
The baggage allowance on VIM-avia aircraft depends on the comfort class and is:
- 1 piece, weight up to 10 kg for the "Promo" tariff;
- 1st place, weight up to 23 kg - "Economy";
- 2 places, each weighing up to 23 kg - "Economy plus";
- 2 places, each weighing up to 32 kg - tariffs "Economy comfort" and "Business".
The weight of hand luggage for the first three fares is no more than 5 kg. By purchasing tickets at Economy Comfort and Business fares, a passenger can carry up to 10 kg of hand luggage.
In addition, when flying to some destinations, the baggage allowance changes. On flights to or from Tajikistan, a passenger can carry up to 20 kg of baggage free of charge, regardless of the comfort class.
When flying to Pevek, the baggage allowance is 23 kg in the luggage compartment and 5 kg of hand luggage.
When traveling with children, the folded stroller is transported without payment. You will not have to pay for the transportation of skis and additional ski equipment if the weight of the skis together with the cover is no more than 10 kg, and the cover with additional equipment weighs less than 6 kg.
In addition, a limitation is imposed on the dimensions of the baggage carried. The total dimensions of each side of the baggage must not exceed 2030 mm. Carry-on baggage dimensions must not exceed 550x400x200 mm.
When flying with small children and babies, a child seat can be transported free of charge, but only on condition that the child is provided with a separate seat on which the seat can be fixed.
The carriage of animals, except for a guide dog, is not included in the baggage allowance and is paid separately, regardless of whether the pet is transported in the cabin or in the hold. At the same time, the carrier makes a number of requirements that must be met when transporting a pet.
Excess baggage is paid for when purchasing tickets or during check-in at the airport. It is necessary to notify about the carriage of excess baggage in advance, as well as to pay the cost of the carriage.
Important! Baggage fares may vary depending on the flight, therefore, this information should be obtained from the airline employees when booking tickets. Pets are also paid in advance.
Meals during the flight
In spite of negative reviews that can be found about Vim Airlines, this airline pays attention to on-board dining. It depends on two factors: the passenger's comfort class and the duration of the flight.
Business class passengers receive a hot lunch or hot breakfast. Serving size and ration will depend on the duration of the voyage.
In economy class for short flights, lasting up to 3.5 hours, passengers are offered a tea set - pastries and a hot drink (tea or coffee). For flights that last longer than 3.5 hours, the passenger receives hot meals. The choice of soft drinks on the airline's planes is small - tea, coffee, water. All food is served in standard plastic boxes.
On regular flights each passenger can pre-order a special meal. The range of special meals includes vegetarian meals, religiously restricted passengers, and special meals for toddlers. Special meals are available free of charge, but only by reservation and during flights lasting more than four hours.
Important! The airline employees should be notified of the need for special meals at least one day before the aircraft takes off.
Flights with children
If you plan to fly with a child, parents should book tickets in advance and make sure that they have a baby's birth certificate with them. If the child is less than five years old, he can only fly with adult relatives. When checking in for a flight, staff often check age by requiring a birth certificate.
Children under two years old can fly for free, but only on domestic flights around the country. In this case, a separate seat is not provided for the baby.
For international flights, a child under two years old will have to pay about 10% of the cost of a full ticket, but only if the child is not provided with a separate seat.
The need to travel with an infant should be advised in advance. If you need a cradle, you should inform the carrier about this at least two days before the flight date. The number of seats with cradles on airplanes is limited. In addition, not all aircraft are equipped with cradle seats for toddlers. This information should be specified when booking tickets.
The company provides a service for accompanying children flying without parents. For children aged 5-12 years, ordering this service is mandatory, older children can fly alone.
When flying with an infant on a plane, you can take baby food... You can also order food for babies from the carrier. A request for baby food should be made no later than one day before departure.
According to the airline's rules, pregnant women are only allowed on the plane if there are more than eight weeks left before delivery. At a later date, the carrier may refuse to check-in for the flight.
Company aircraft
A total of 21 aircraft are at the disposal of Wim Airlines, carrying out domestic and international flights. Flights are carried out by Airbus(models 319, 330) and Boeing (models 737, 757, 777).
The planes are represented by different cabins. The cabins of some aircraft have only one comfort class - economy.
Airbus A319 is designed to accommodate 150 passengers. VIM-avia owns four such aircraft, the age of which ranges from 9.5 to 12.5 years. The Airbus A330-200 is designed for an average of 250 passengers. The company owns two of these aircraft.
Boeing aircraft are represented in the following quantities: 2 aircraft model 737-500, 4 aircraft model 757-200 and 9 aircraft Boeing 777-200ER. The average age of these airliners is between 5 and 15 years.
Small aircraft fleet the company imposes restrictions on the duration and range of flights, but despite this, there are a lot of regular flights. The average annual number of passengers is over 2 million. However, a shortage of airplanes leads to repeated flight delays and flight dates.
The "headquarters" of Vim Airlines is Moscow Domodedovo Airport. This airport ranks second in Russia in terms of the number of passengers served. Domodedovo took 12th place in the ranking of the busiest airports in Europe.
A feature of the airport is the presence of two runways, which are located two kilometers from each other. Thus, at this airport, it is possible to simultaneously take off and land airliners on different runways.
The passenger terminal is certified according to international quality standards. The airport concept is “everything under one roof”. The huge area of the passenger terminal is equipped with everything necessary for a comfortable time while waiting for boarding a flight.
Passengers with children under the age of eight should be aware that the terminal has a free room for mother and child, where the baby can relax, eat and play. Domodedovo also has a mosque, a synagogue and an Orthodox chapel.
The airline does not have regular discounts or loyalty programs. Tickets for flights can be booked on the official website, in Euroset stores or through Qiwi terminals.
Video
The airline operates regular and charter flights to more than 30 destinations. The disadvantage of the company is the regular delays in charter flights and changes in the departure date due to the lack of aircraft.
